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Customer reviews

Rating 4.8 out of 5 stars with 428 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the Surface Pro 9's portability, excellent screen, and strong performance as significant advantages. Many appreciate its lightweight design and long battery life, making it ideal for both work and school. While some users mentioned software updates and the lack of a headphone jack as minor drawbacks, the positive feedback on key features outweighs these concerns. The ample RAM is also frequently praised for its impact on application performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 428 reviews
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goooodddddd godddddddddddddddddddddddddddddddddddddd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop at a great price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for my son to replace damage laptop. It does everything he needs as a graphic artist. The price was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well within budget for a great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slick and great design. The bundle package offers remarkable savings. A must pick up item if you are looking for a surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a surface pro 7 to a surface pro 9. Didn’t really need to but it was worth it. It’s a great device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anniversary gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great investment. My wife loves it as it was a gift to her for our anniversary. She loves it and it’s easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Work great... easly connection to all my wireless devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SurfacePro- awesome!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Love the size, the speed of the system. My second SurfacePro- love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Hybrid Option

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop hybrid, can be slow at times especically when gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchase of computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I went in to purchase this computer I experienced excellent service and very knowledgeable staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service at best buy , very happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tablet, charger stinks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet/computer is everything i need for a light device to take on yhe road. I didn't expect a big charger, lime s notebook computer. I figured it eoikd be like an upad - a cord that ugs into a block. Usb c preferred.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bonus bundle!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Pro 3 has lived a long and useful life. Couldn't be happier with the upgrade to the Pro 9 and this bundle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing an ild and sluggish surface pro and this was the right replacement to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a video creator this has been so helpful. Wow amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2 in 1

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for anyone interested in a new 2 in 1 laptop for school, gaming, or work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surface pro is amazing. It does exactly what we bought it for. And the laptop is such a nice feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect little computer / tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, and I love the laptop. Easy to use, and easy to take on projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, just what I was looking for. Good purchase worth price quality.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Only if you want an iPad that runs windows

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an average laptop and a below average tablet. The only reason to get this is that you want an iPad that can run all windows software and applications like One Note.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and User Friendly Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick startup time with a short learning curve for this seventy year old user.

    I would recommend this to a friend