Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Core i5 - 16GB Memory - 256GB SSD with Surface Pro Keyboard - Graphite.
  • Alt View 11. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Core i5 - 16GB Memory - 256GB SSD with Surface Pro Keyboard - Graphite.
  • Alt View 12. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Core i5 - 16GB Memory - 256GB SSD with Surface Pro Keyboard - Graphite.
  • Alt View 13. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Core i5 - 16GB Memory - 256GB SSD with Surface Pro Keyboard - Graphite.
  • Microsoft 365 Overview video 0 minutes 30 seconds
  • Windows 11 Home video 1 minutes 51 seconds

Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Core i5 - 16GB Memory - 256GB SSD with Surface Pro Keyboard - Graphite

Model:
UCI-00001
SKU:
6560599
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.8 out of 5 stars with 428 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the Surface Pro 9's portability, excellent screen, and strong performance as significant advantages. Many appreciate its lightweight design and long battery life, making it ideal for both work and school. While some users mentioned software updates and the lack of a headphone jack as minor drawbacks, the positive feedback on key features outweighs these concerns. The ample RAM is also frequently praised for its impact on application performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 428 reviews

  • Love My Surface Pro 9

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I have had several versions of the Surface and this is the best one yet.

    I would recommend this to a friend

  • Easy and fast

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to complain about. Sometimes it studders when multiple accounts are logged in.

    I would recommend this to a friend

  • Surface Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice!!! I love the display. The product was delivered on time and in excellent shape.

    I would recommend this to a friend

  • Great computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer/tablet combo. Highly recommend for work or personal use.

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jumped in when this was on sale. Really good product for a great price!

    I would recommend this to a friend

  • Awsome buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface are the best. This is my second one however my Surface from 2018 is still working great.

    I would recommend this to a friend

  • Nice product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product,professional customer service and support

    I would recommend this to a friend

  • Excellent buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super product at a very good price. It's worth waiting for the deals at Best buy.

    I would recommend this to a friend

  • Very nive surface pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the surface pro only thing is i wish theynhad at least one regular usb instead of just ucb c, would have gotten 5 star if it had a regular usb

    I would recommend this to a friend

  • Fancy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. I feel so fancy using it and it’s easy to use

    I would recommend this to a friend

  • great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    completely satisfied with this purchase would recommend to anyone

    I would recommend this to a friend

  • Great So Far!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Arrived on time but is a Christmas Gift so I really can't say much else yet.

    I would recommend this to a friend

  • Smyrna Store Excellent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great product. The sales rep was knowledgeable and forthright.

    I would recommend this to a friend

  • perfect

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love it definitely replaced my regular windows laptop and ipad i used

    I would recommend this to a friend

  • Surface pro 9

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper purchase. I bought the bundle that comes with que keypad. Really nice

    I would recommend this to a friend

  • Karen Garcia

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Surface is a series of touchscreen-based personal computers, tablets, and interactive whiteboards designed and developed by Microsoft, most of them running the Windows operating system.

    I would recommend this to a friend

  • Perfect gift for SAHM!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it! Bought as a gift for her to do some writing and activities with our kiddo.

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love it now she can’t any problems with her homework

    I would recommend this to a friend

  • Perfect laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality, prompt delivery, everything I needed!!

    I would recommend this to a friend

  • Surface pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very helpful. I was able to go in and the computer was in stock as promised.

    I would recommend this to a friend
Page 17, Showing 321-340 of 428 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.