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Customer reviews

Rating 4.8 out of 5 stars with 428 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers consistently note the Surface Pro 9's portability, excellent screen, and strong performance as significant advantages. Many appreciate its lightweight design and long battery life, making it ideal for both work and school. While some users mentioned software updates and the lack of a headphone jack as minor drawbacks, the positive feedback on key features outweighs these concerns. The ample RAM is also frequently praised for its impact on application performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 428 reviews
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as awesome as i hoped it would be. Stinks there is no usb port tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 9

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded and could not be happier with price and quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable laptop with a sleek design, but not for high workability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth the money. Has good resolution. Good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the form factor. It’s a capable device for work and entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft labtop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, does everything needed for schooling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface laptop is great and great upgrade from past surface

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good PC and great design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice computer with a terrific design. Good power and speed. Not a big fan of the proprietary power connection, but it minor annoyance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice..............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, convivence of a Tablet power of a PC. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HOME OFFICE WORK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Laptop for home office work. Windows perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High tech and the quality of this purchase is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best working computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved all of my surfaces and take it everywhere that I go!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and very durable… highly recommend it to anyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as expected

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There wasn’t too much of a difference in processing speed between this model and my surface pro model from 2018. Purchased in 11/2023 and as of 4/2024 I’m having to send the keyboard in for servicing due to mousepad tracking/clicking issues even though I mainly used a traditionally USB wired mouse with the surface pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product and highly recommended.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product, didn't expect to be so powerful and versatile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good good surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for good product. Good price. Thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great quality great system highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface Pro 9 13 inch is exactly what I wanted, fast shippin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend