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Customer reviews

Rating 4.8 out of 5 stars with 428 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers consistently note the Surface Pro 9's portability, excellent screen, and strong performance as significant advantages. Many appreciate its lightweight design and long battery life, making it ideal for both work and school. While some users mentioned software updates and the lack of a headphone jack as minor drawbacks, the positive feedback on key features outweighs these concerns. The ample RAM is also frequently praised for its impact on application performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-428 of 428 reviews
  • Rated 5 out of 5 stars

    New computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in a need for a new computer but I wanted a tablet, and this exceeded my expectations!! I love this tablet!! I’ve always wanted a Surface and it works exceptional. I love it so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in store help, competent assistance with valuable suggestions. Great prices! Quick and easy payment process. In and out the srore completely satisfied within 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dynamite Device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loves her new Microsoft-Surface Pro 9-13 Touch Screen. She said, it is an incredible device for her. She can do her work anytime, anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for moderate users

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anyone that’s not too many gaming, video editing, or anything intensive you will love the compatibility and versatality of having windows in a tablet format.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micrisoft SurfacePro9

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft SurfacePro 9 is the BEST bang for your buck. Bestbuy, Chandler made my purchase very simple and easy. Highly recomend this product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for college students

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop but the Microsoft mouse made for it could do without

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Tablet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good tablet. Little weak in the battery.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard drive failed less than two weeks after purcha

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to set up (required significant intervention from tech support to get Outlook up and running), began freezing and giving “(Not Responding)” messages on Day 1 of use, and then— less than two weeks after purchasing, the hard drive failed completely and the device could not get past the initial Windows logo and was stuck in a perpetual reboot cycle. Battery life was poor. Additionally, I purchased a Slim Pen 2 to go with it and was shocked to learn that, after spending more than $100 on it, it does not come with a charger, nor does it come charged out of the box. Had to spend another $40 to buy a charger just to use the pen, which I later could not return for refund once the tablet itself failed. Finally, note that this model does not accommodate a SIM card to be able to utilize its own data— I failed to understand this prior to purchasing and was disappointed to learn as such, particularly at a price point of $1500+. Do yourself a favor and get an iPad instead.

    No, I would not recommend this to a friend