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Customer reviews

Rating 4.8 out of 5 stars with 428 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the Surface Pro 9's portability, excellent screen, and strong performance as significant advantages. Many appreciate its lightweight design and long battery life, making it ideal for both work and school. While some users mentioned software updates and the lack of a headphone jack as minor drawbacks, the positive feedback on key features outweighs these concerns. The ample RAM is also frequently praised for its impact on application performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 428 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Very versatile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second surface, is very practical in special to used in the university and work. Faster than my previous one and the price was acceptable.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best little office tool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase, and very much needed. Great because it's compact and can be transported easily for business travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of both worlds.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Surface Pro. Most of the time I use it as a tablet, but when I need to do a lot of typing I just stick the keyboard on. I do have two complaints and that is there is no MicroSD slot like my old Pro 7, nor is there a USB-A port. Nearly all of my flash drives are USB-A so I'll need to buy a dock or something similar.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Pratical

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good computer and delivery! I recommend this surface is easy and pratical

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Stylish and compact.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far, my first tablet type of computer, Its very convenient and packs a nice punch for how compact it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy. The tablet, the price, the Ram/storage on the device. I think this was a good buy

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    New purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. It's portable and versatile for all my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this It’s light weight just carry and go. I like the fact that if I don’t want to use the key pad I just use the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful display!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Surface Pro 4 to this Surface Pro 9, and I am very happy! The best part for me is the changes in the screen shape - the actual Surface is slightly more square than my old one, and the screen image fills more of the space available. This makes a huge difference! There are some quirks that come with a Surface, in my experience, mostly related to the sensitivity of certain keys and touches, but I am accustomed to these, so it's not an issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Loving the Surface Pro 9

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my surface 7 but needed more gb memory so upgraded to the surface pro 9 and still loving it! Love the dual tablet/laptop ability.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Pretty good machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it's small and lightweight I just have a challenge with how to do certain things on the screen when you don't have a keyboard for example shift clicking multiple files for deletion or movement

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Had the older version and what a difference a few years makes. Great product for easy use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    High School Starter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the basics needed for a student laptop. User friendly. Will be increasing store.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Mr. J

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my Surface. It is so fast, powerful and easy to use. The battery life could be longer for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Heavy but powerful.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works lovely. It's a bit heavier than the 7 but it's a more powerful device.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect for Work Travel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for work travel - easy to use both as a laptop or a notebook (w/ pen on OneNote/Whiteboard)

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Everything I hoped for and expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Surface is everything I hoped for and expected…Fast, reliable and aesthetically pleasing….Highly recommended…Michael

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tablet. With the keyboard, it functions as well as a laptop and is infinitely more portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro !!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , amazing battery life , screen is phenomenal. Accessories take it to the next level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Notetaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an aspiring engineer, the surface pro 9 is definitely the best option for me going into this field. I went to both the Apple Store and Best Buy in order to choose between an IPad and a surface. The writing/notetaking functionality was the biggest thing I was looking for. One note has a little bit of a learning curve compared to apple’s os but I am definitely satisfied with the notetaking features.

    I would recommend this to a friend