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Customer Ratings & Reviews

Your price for this item is $226.99
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Customer reviews

Rating 4.7 out of 5 stars with 906 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the Surface Pro 9's ease of use, performance, and long battery life, frequently praising its lightweight design and convenient size. Many appreciate the included keyboard and crisp display, though some find the lack of a headphone jack and limited ports to be drawbacks. A few customers also mentioned concerns about the camera quality and the device's price point. Overall, the positive feedback on usability and performance outweighs the negative comments regarding specific features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 906 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love my Surface Pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Surface. It's not a powerhouse PC by any stretch, but it's more than enough for websurfing, writing documents and spreadsheets as well as mid-level gaming. Don't expect it to be a gaming PC though.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent product, don’t compare with Ipad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product but not an ipad replacement. This is a different product and category. Look and quality is premium and windows performs well for basic tasks

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Surface with great characteristics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Surface has been exceptional. Great battery longevity and so much better than the 5 year old Surface I had previously. A great sale price and superb Geek Squad help in transferring all my data and setting Surface.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lasting battery, use it everyday with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Like a Pro at my Fingertips

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, fun, and easy to use! Ports for peripherals for my hard drive, cd, or external mouse. Love that it connects to my Android phone

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Good Functioning laptop, no ubs or aux plugins

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for a few weeks now and I've mainly just been using it for my current job hunt. Works fine right now however there is no plug in for an aux cord or USB, thats the only downside as of right now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been an excellent experience and lots of help with all of the computers needs I have had. From playing games and helping eith my work needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really good laptop I could say the best I ever had very portable

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Microsoft Pro 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum Nice and light, I really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Surface

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power in a small package. Handy for meetings and notes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Tablet side of this 2-1, normally I have it as a laptop always for school but with how easy it is to use, I am comfortable enough to use it as a tablet

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great model, the bezel edges are alot thinner and its pretty lightweight. I use it for university classes and it is useful for taking notes and programming work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Production at its Best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her surprise! She uses it to edit family photos, create designs for clothing, zoom meeting and so on! This is the perfect gift for all around production!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get it you won’t regret it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So in love with my computer! I use this for college and work and I love it! A tablet and a laptop in 1! So convenient to take with you anywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Overall great - except maybe storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it - speed, video, camera, touch screen, battery, even Windows 11. The only reason for 4 stars & not 5 is its storage. 256 GB would be enough *if* it supported built-in SD (or micro-SD) as a semi-permanent supplement. Or 1 TB without SD would be fine. But as-is (256 w/o SD) is marginal.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for on the move or anywhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had several laptops, tablets, etc. over the years. First surface pro. Like the changes offered on the 9 pro. Like the compactness. Performs extremely well. Nice not to have the heat that is generated on your legs that normal laptops produce.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mobile Business Solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my business technology. Allows me to keep my laptop at office and use this when meeting with clients outside the office or working remote. Suitable screen size and total laptop functionality. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Very good product for what I use it for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I primarily use it for work related tasks in volving spreadsheets. It has lived up to its promise for what I use it for. I could stand a little more on-board drive space but performance has been very good. I think it is still a bit pricey, but the quality makes it less of a concern

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It works great and is super easy to use. It’s fast and very reliable. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but not perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty good 2 in 1 laptop/tablet. It works well and is portable, though I find that simple software applications like a web browser might be somewhat slow. Web camera is the worst - I’ve gotten reports from people I’m on Zoom with say I’m completely frozen. Also overheats quite a bit. However, I do enjoy it for what it’s worth. It’s easy to use and can do a lot. It’s not perfect but I prefer it over a Macbook. I’d rate it a 6.5 out of 10.

    I would recommend this to a friend