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Customer reviews

Rating 4.7 out of 5 stars with 907 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Surface Pro 9 for its overall performance and portability. Users appreciate its speed and lightweight design, making it easy to carry. Some users suggest changing the refresh rate to 120hz. However, some customers have expressed concerns about battery life, port selection, and heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 907 reviews
  • Rated 5 out of 5 stars

    Great Mobile Business Solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my business technology. Allows me to keep my laptop at office and use this when meeting with clients outside the office or working remote. Suitable screen size and total laptop functionality. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Traveling Worker Best Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working while frequently traveling has not been easier since my surface pro! I love the quality, brightness, storage capacity and durability during travel. I added the keyboard making it even better for my work needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great - except maybe storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it - speed, video, camera, touch screen, battery, even Windows 11. The only reason for 4 stars & not 5 is its storage. 256 GB would be enough *if* it supported built-in SD (or micro-SD) as a semi-permanent supplement. Or 1 TB without SD would be fine. But as-is (256 w/o SD) is marginal.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Microsoft Pro 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum Nice and light, I really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Tablet side of this 2-1, normally I have it as a laptop always for school but with how easy it is to use, I am comfortable enough to use it as a tablet

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Uses it everyday for college

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her beautiful laptop Very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tablet/computer combination. It's worked really well especially for college note taking! It has been pretty good with the note taking apps and the Microsoft apps you need for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Production at its Best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her surprise! She uses it to edit family photos, create designs for clothing, zoom meeting and so on! This is the perfect gift for all around production!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great model, the bezel edges are alot thinner and its pretty lightweight. I use it for university classes and it is useful for taking notes and programming work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good product for what I use it for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I primarily use it for work related tasks in volving spreadsheets. It has lived up to its promise for what I use it for. I could stand a little more on-board drive space but performance has been very good. I think it is still a bit pricey, but the quality makes it less of a concern

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    It's fine, it's a tablet so...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, few issues. Not super fast but a good little tablet. Not gonna blow anyone away with performance but it's a tablet so... Get a hub and you can use a regular keyboard and get an external drive etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a surface pro in the past. It's been a few years though. This model exceeded my expectations. Windows 11 is smooth. The hardware itself is nearly perfect. They even made the flip keyboard more natural and comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it you won’t regret it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So in love with my computer! I use this for college and work and I love it! A tablet and a laptop in 1! So convenient to take with you anywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great computer for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for college, i love it! I can use itbas a computer when needed but lobe to use it as a tablet for taking notes. and it has an amazing display.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really good laptop I could say the best I ever had very portable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best part of back to school!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started back to college after a 10 years and this has been so helpful. It makes it so easy to take notes, submit assignments and everything else I need to do all in one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It works great and is super easy to use. It’s fast and very reliable. Highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I overall really like this computer; the kickstand is really the only thing I'm not a huge fan of because I like to just have my laptops in my lap and not always on a table or something. My front facing camera has had some issues as of recently but that's about it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent for multiple uses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a work computer and i love it. Im able to sync notes to Outlook. Battery life is longer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SurfacePro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Compact. Staff was extremely helpful in identifying other options and explaining benefits, cost, ease of use, etc, as well as what I requested.

    I would recommend this to a friend