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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 907 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the Surface Pro 9's ease of use, performance, and long battery life, frequently praising its lightweight design and convenient size. Many appreciate the included keyboard and crisp display, though some find the lack of a headphone jack and limited ports to be drawbacks. A few customers also mentioned concerns about the camera quality and the device's price point. Overall, the positive feedback on usability and performance outweighs the negative comments regarding specific features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 907 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Sr. Franchise Business Consultant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the way the surface pro allows me to work from home and to carry my office with me anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this everyday for school. Has plenty of storage. I do wish the battery life lasted longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GLITCH - DOES HAVE 60 RETURN FOR TOTAL TECH CUST.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a great little computer when used with the Keyboard. TOTAL TECH BUYER BEWARE - THERE IS A TECHNICAL GLITCH SO IT SHOWS UP AS ONLY HAVING A 15 DAY RETURN. I CHECKED AND IT DOES HAVE A 60 DAY RETURN F0R TOTAL TECH CUSTOMERS.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    She love ls it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this surface pro for my wife. She absolutely loves it. Tells me best purchase i have every spent on her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. Love the usability and convenience it provides. Whether Im traveling or at work, the surface pro is amazing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the surface mainly for school, and it's awesome. I have a docking station to connect to to some monitors and take notes on OneNote while i project the lectures and study material on the monitors. It's pretty sweet, pricy l, but sweet. I wish I could have bought it sooner to get more out of it. It runs software great and its so convienent to take snips of material and drag in drop into OneNote to take notes, the proprietary app "White board" is cool too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife and she absolutely loves it! She uses it for her schooling and can write her notes straight onto the laptop. Well worth the money on this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing 2 in 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Surface Pro 3 finally gave up so it was time for an upgrade. Absolutely worth it, combined with the Surface Signature Keyboard & Slim pen you got a powerful yet small / slim device.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    surface pro versatility

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pc changes all the norms you can take it anywhere as a tablet or put in the magnetic keyboard and it instantly becomes a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what was needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface itself is 1000% what i wanted. Something that could handle photoshop and keep me seperated from my pc while giving me an awesome pen to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is like my fourth Service and it's the best one yet. (It's so much faster etc.) Microsoft and Best Buy have never let me down yet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good as a mobile work station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a mobile workstation as well as to put together light marketing content. It preforms well with our cloud network but struggles a little with applications like clipchamp. Overall it was exactly what I was expecting/ needed it to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Surface Pro 9! It's so easy to use & travel with. I was able to use it while traveling a few weeks ago with my secure cell service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop/tablet

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tablet/laptop. Instant-on eliminates waiting for boot up. Quickly navigates without lag. Quickly converts from laptop to tablet and vice versa by removing keyboard cover. I will never purchase another brand laptop/tablet computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. Very fast and great quality. Perfect for businesses and college use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface Pro 9. I had the 7 for a long time and it was time for an upgrade. I enjoy the extra space of the screen and the separate placement of the charging ports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surface pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second surface tablet, I use it every day for news managing my bills,word programing and social contacts

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Extremely efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look of the sapphire color is stunning, but on top of that the usability is very good. Its easy the display is crystal clear, it’s fast. All in sll an amazing device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Pro 9- 13"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great having a computer that still has all the programs I need to use and a tablet that allows me to draw and redline quickly. 13" is small, but also incredible portable, again striking a great balance as an in between that can serve both purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    My baby girls gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses this thing all the time. She takes it wherever it goes. Its light and its her favorite color.

    I would recommend this to a friend