Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 907 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Surface Pro 9 for its overall performance and portability. Users appreciate its speed and lightweight design, making it easy to carry. Some users suggest changing the refresh rate to 120hz. However, some customers have expressed concerns about battery life, port selection, and heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 907 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Windows Surface

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Windows. Surface pro. Better than Apple. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good pc

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice pc and good quality. I loved the size and easy to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Beat portable Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface pro 9 is light and packs with nothing less than a laptop and more than a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Surface

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improvement over the Pro 4. Overall speed and new microsoft operating system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just what I needed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement fr previous surface pro, I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great supervisor decice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for a work device. Our supervisors love the ease of use in the field.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    But

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally love it so much I’d buy it twice ! (: amazing

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Super Surface !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use: lightweight, keyboard or touch screen, geek squad to help....they are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little work horse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for work. Does everything i need it to do.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Get the 16gb or don't bother

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, be careful with this one. The "free keyboard" had me finally jump on one of these. However... many of the reviews online have the i5 or i7 with *16gb* of ram. I personally found the 8gb of ram was insufficient for Windows 11 unless you are only going to have a couple of tabs open. A big disappointment in performance even after updating everything. Related, there's an audio crackling bug that occurs (perhaps related to the low ram?), so if you are listening to music and scroll through edge (you know, normal computer things), the computer will frequently stutter and the audio will cut out. I'm honestly perplexed at Micrsoft. I guess I could get the next SKU up for an eye watering amount of money. But at the point, one should consider (seriously) just buying a macbook air and a low end ipad for your handwritten/tablet needs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tablet that doubles as a computer. It runs really great and has very usueful features. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop. I’m able to write and make it into a tablet and I can use it as a laptop to type.

    I would recommend this to a friend
  • Cons mentioned:
    Port selection

    Rated 5 out of 5 stars

    Surface pro

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Wish it had a usb port but things are getting away from that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro9

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Have had it for about 2 months and its been great. Works well and has a lot of good specs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    E

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it haven’t had a problem with it easy and fast to log into it I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great on the go device.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed! This device satisfied the processing needs while being extremely convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome probuct

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a smooth experience with great help. The laptop works as advertised and runs better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I have not had to use it yet everything still seems to work just like it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must havr

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the flexibility and the power of the Pro Surface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business owner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for! Easy to operate and execute tasks.

    I would recommend this to a friend