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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 907 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the Surface Pro 9's ease of use, performance, and long battery life, frequently praising its lightweight design and convenient size. Many appreciate the included keyboard and crisp display, though some find the lack of a headphone jack and limited ports to be drawbacks. A few customers also mentioned concerns about the camera quality and the device's price point. Overall, the positive feedback on usability and performance outweighs the negative comments regarding specific features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 907 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my computer really types well only thing is that it dies a little too fast when not in use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Fast Super touch response Super quick web browsing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE, LOVE, LOVE it. This is my second one - only because I love it so much and not because anything was wrong. I am retired so don't need a high end computer and this suits my needs perfectly. I have never had any trouble with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little work tablet you can do light gaming o

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little tablet. You can actual game on this thing. Nothing new as far as gaming goes but its surprisingly good.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for students, light, practical, and friendly for use!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera is not reliable - requires constant restart

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera on this is not reliable. This results in having to restart the device often. I bought this to help me work remotely. The camera issue has been a burden and made my work more challenging because i need to restart the device before any vodeo meeting just to be sure it works.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT 2 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this computer. She bought her first surface pro in 8th grade and it lasted until 12th grade... What a durable product. Wonderful 2 in 1. It does everything. This should take her through her first 4 years of college!! The price is just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Teacher tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surfac Pro. Use it for work. The whiteboard app is the main reason I need this computer. I can write notes with my math class, save, then post right away. It’s so much easier than paper pencil.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent surface pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont care for the Windows 11..and dont like having to be online to use the office software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is an attorney and she loves Goodnotes for taking notes. She used to have an ipad but now that Goodnotes is available for windows she loves this laptop since its now an all in one and not limited to just one app like the ipad was

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this on the go and its great for surveys!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this surface pro!!!! Would buy another one if

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for first year college students

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device the style and geatures are prefect for me for my freshman year of college definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best completely satisfied a bit overpriced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase and was a good first laptop for my daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing device, poor delivery service from BestBuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchase I ever made. Super easy to use and amazing quality. The only issue was with BestBuy who failed to deliver my product on the first and second order.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very great computer. Works every well and it’s easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as durable for as long as I would of liked.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface has been great up until the last week of June 2024. The keyboard crapped out and now I have to purchase a brand new one or pay $179.99 for Microsoft to repair. The Surface 2 didn’t have any durability issues. It just got old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The surface Pro 9 is just amazing!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife works as a pharmacy sales rep and uses this tablet for everything she needs to do. Its literally a laptop but in tablet form that is just amazing. She bought office for it to use word and excel and with bluetooth she connects to the internet using her phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All you need, all the time.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always wanted a surface and I’ve gotten older and on the go more and more it has been my sidekick. Whether to get it out real quick for an order, or pulling it out and doing an assignment for my masters. The versatility and power is unmatched.

    No, I would not recommend this to a friend