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Customer reviews

Rating 4.7 out of 5 stars with 907 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers praise the Surface Pro 9 for its overall performance and portability. Users appreciate its speed and lightweight design, making it easy to carry. Some users suggest changing the refresh rate to 120hz. However, some customers have expressed concerns about battery life, port selection, and heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 907 reviews
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in search for a computer for a while, and the surface Pro 9 did not disappoint. The way I can work on my business and switch into game mode, is pretty amazing. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 9.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro 9 has been a great device. Works as a great laptop with the keyboard and also a great tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and very easy to use - getting used to the touch screen aspect, but on the whole this is very efficient and convenient as a laptop + tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great family purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a really solid purchase for our family. My only criticism is the size of the hard drive. However, that was easily remedied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad return policy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had bought it for my daughter who needed to use it for note taking in college. Unfortunately she realized it’s better to have something that is compatible with her apple products, computer and iPhone . We end up buying an iPad Air 5th generation. She had the surface pro for 2 weeks and Best Buy would not accept it back because there was a small scratch on the screen, which we hadn’t noticed before. The store employee took it to the back room to show to someone, then she came back to tell us it had a scratch. Who is to say it wasn’t scratch and they did something to it? She should have told me before she took it to the back room! So lesson learned, when returning a product do not allow employees to take your product to back room without letting you know why.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I missed the Surface Pro! I had one but when the motherboard went out I tried a Samsung and had so many issues I returned it. I love this machine! So happy to have one again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shay Pentagon City location

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RReally want to thank Shay from the Pentagon Ciity location for always helping me when I come in. We order from Best nuy alot and she is always there to look out and help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Surface Pro

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my updated surface pro. I have more features than I had before. I am still learning about it. New things is discovered everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. I upgraded from a Surface Pro 4 and am glad that i did. The screen is excellent and it runs all the programs that I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my girlfriend and it made me want to get one for myself! Sleek and stylish! Definitely a great upgrade from the Surface 7 Pro!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace an old Acer that went out. This computer is compact and is a great buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs a little work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface needs more RAM and has a few issues running just word and chrome. However if that was fixed it’s a fantastic computer/tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro 9

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 2 n 1 device. Has all the features you need. For creativity and editing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing better for your everyday needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since first trying a surface when it first came out, my entire family has switched to a surface. This surface shows that this brand keeps getting better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great open box deal came as new and works great I love the fact I got a great deal on a great tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ for drawing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I was scared to purchase at first because I needed something that could handle my drawing programs but this works wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer for mi

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Amazement cumputadaro, it's good for everything that occupies it. Give 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older model and loved it so much I bought the new one! Amazing quality and super reliable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure to pay attention to the processor. Mine did not have enough processing power to handle a large 160 page Word document. Other than that, great laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro 9

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel was great , came in looking for a computer for my girlfriend and he stepped in and helped me pick the best choice she loved it

    I would recommend this to a friend