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Customer reviews

Rating 4.7 out of 5 stars with 907 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Surface Pro 9 for its overall performance and portability. Users appreciate its speed and lightweight design, making it easy to carry. Some users suggest changing the refresh rate to 120hz. However, some customers have expressed concerns about battery life, port selection, and heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 907 reviews
  • Rated 5 out of 5 stars

    Love the surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does everything I hoped it would! I have been an apple person forever but the programs I use are better with windows and this has been a great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface pro 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the overall touch screen top part was good it’s kind of deceiving to buy because the keyboard does not come with it. That was my only issue is false advertisement and if it was labeled within the box then it’d probably be in -1 print lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro 9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped quick and great product ! Would definitely order online from Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surface pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th surface pro I buy. two kids in college and my son's just gave out after 4 years with it. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and portable.I take it to work ,on the run ,so easy to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for productivity!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with the keyboard and pen combo for my wife. She says it has been perfect for note taking and studying for her classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was so helpful and knowledgeable, they set me up with the right product for my needs! The product far exceeds my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer, but screen should be bigger

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, needs to be cheaper at that price, should start with 512 SSD for starters, but great build. The screen should be bigger, but if it works for you it rocks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, Just not for me !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great device, but its just not what i needed. but perfect for someone on the go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for my middle school child! Great for the price and options!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the help that matthew gave me at the store. He’s a very knowledgeable person. Thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Color, Longer Life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new forest color is a refreshing update. I am happy that this new version (9) has replaceable parts. It should help keep it in service longer in our organization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best you can buy. I got this for my daughter so she can do her school work .. she couldn't be happier with this tablet

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Lots of minor issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just okay. I had constant issues with the camera not working and requiring a restart. I also had display defects right at 12 months. Screen would sometimes go blank for a few seconds when under heavy loads. The amount paid vs issues on hand did not make this worth it. Replaced it after a year with a cheaper but more reliable brand. Battery life was okay.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent replacement for my previous Surface Pro that could not take Windows 11.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro 9 purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tablet. I have had it few months now and still enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible product. Love everything about it. Showed, screen quality, functionality. Literally everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet is really the perfect device if your looking for a laptop and tablet all in one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter so she could use it for her school. Has been working great. Doesn't have any problems with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Designing on My Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it so far. The only thing I have noticed is that I should have gotten the i7 as a designer. When I'm using Photoshop and Illustrator it can slightly drag a little. Nothing wrong just noticed.

    I would recommend this to a friend