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Customer reviews

Rating 4.7 out of 5 stars with 907 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Surface Pro 9 for its overall performance and portability. Users appreciate its speed and lightweight design, making it easy to carry. Some users suggest changing the refresh rate to 120hz. However, some customers have expressed concerns about battery life, port selection, and heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 907 reviews
  • Rated 5 out of 5 stars

    easy breezy surface pro 9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the surface pro 9 which is intuitive and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for taking notes in school. very happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop is everything I wanted. great form factor!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    takethiswithagrainofsalt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have this for a month I don't know the durability. If I'm able to update the review more later that be grate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This and the keyboard were a gift for my husband. He takes it everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface works really well and I love the slim design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it as a notebook has been pretty convenient. The pen is reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for our teenager who is taking college courses. Able to use the device to explore the artistic interests as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellebt product and a great price. Blows away anythibg apple has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface. It is perfect for my business travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for College

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. My daughter bought this for college. It goes above and beyond her expectations for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC. I really like the Surface Pro units and have been buying them since they came out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surface pro 9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet is awesome it does everything i need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beau’s Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth transaction, I ordered in Dallas, TX and my son was able to pick up in Fayetteville, AR same day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Portability
    Cons mentioned:
    Port selection
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Why buy a tablet when you can have a 2-in-1 Laplet

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tablet is over 4 years old, and I was looking to replace it with an upgrade. What I like about the tablet is they are lightweight and very portable; they use a stylus and have a touchscreen. What attracts me to a laptop is the PC operating system, keyboard for typing, and ports to connect to other peripherals. After looking around, I decided to go with the Surface Pro 9 as it is a hybrid laptop with a removable keyboard. I picked the Sapphire which is a pearlescent blue. I like the splash of color versus the “all too common” silver. The kickstand is very supportive, and the angle is easily adjustable for personal preference. The grooves on the side help to open it. While it is not as lightweight as a tablet, it weighs less than 2 pounds (without the keyboard). A 13” screen is ample to watch videos and work with files. The battery life is an improvement on my tablet. It means I can watch several movies on a long flight and not have to find an outlet to recharge in the airport for a layover. The on button and volume is conveniently located on the top. The bevels are thin making the screen large. The picture is clear, the colors vivid, and the sound is good. There are two UBC-C ports. Like many laptops, many ports have been eliminated from the design. I have two ports I use so I can connect to an HDMI cable or need a USB-A ports. I will be honest that I was extremely disappointed when I realized the Surface Pro 9 did not come with a headphone jack. I have a Bluetooth headphones and earbuds. But when I travel with my husband, we use a splitter cable and we both plug in so we can enjoy watching the same movie together. I also wanted to plug in a sound mixer for the virtual bike classes I teach. After looking into how to resolve this, I found I can purchase the Microsoft Surface dock for $250+. If you ask me, that is a hefty price to pay just to have an audio jack. On the other hand, the Signature Keyboard with Slim Pen 2 is a worthwhile accessory to purchase as is the sleeve case to protect the Surface Pro 9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic work computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the surface pro series. Such reliable and quick devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop upgrade time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service, selection and especially Geek Squad were all fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and easy to pack.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well for its size. Great drawing tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device for basic use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great device just underpowered for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it I think it’s a decent computer. Definitely recommend getting the Microsoft pen with it.

    I would recommend this to a friend