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Customer Ratings & Reviews

Your price for this item is $226.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 907 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the Surface Pro 9's ease of use, performance, and long battery life, frequently praising its lightweight design and convenient size. Many appreciate the included keyboard and crisp display, though some find the lack of a headphone jack and limited ports to be drawbacks. A few customers also mentioned concerns about the camera quality and the device's price point. Overall, the positive feedback on usability and performance outweighs the negative comments regarding specific features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 907 reviews
  • Rated 4 out of 5 stars

    Surface Pro 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and the staff person was great at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Be sure to use a mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not try to use this laptop without a mouse. It was a nightmare setting up without a mouse. Once I added a mouse it was a breeze to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Surface to go … returned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Processes very slow. I’m not fawned of it. I had two other surface go tablets and loved them. But not this one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Need another method to charge instrument

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer, however, the charge contact frequently needs to be replaced

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice portable computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, very lightweight, portable with all the functionality needed for personal or professional interest.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Reliable But Shiny and Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month in and Acrobat Reader will freeze when I I try to save anything. It's a neat machine but it's not reliable enough for the cost. You can get a MacBook air for this price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Happy wife!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife. She loves it. More and more packages at the door now. Must work better than last one!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lots of minor issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just okay. I had constant issues with the camera not working and requiring a restart. I also had display defects right at 12 months. Screen would sometimes go blank for a few seconds when under heavy loads. The amount paid vs issues on hand did not make this worth it. Replaced it after a year with a cheaper but more reliable brand. Battery life was okay.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend super responsive awesome screen and very light with the battery lasting very long

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    review - not

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it long enough to rate this item. sorry only use it once a month or so to pay bills

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    SP9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Surface Pro 4 for six years. Time to update. So far the Pro 9 has served me well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    For convenience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great good for traveling and fits in my purse definitely a good purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pc/tablet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very hard to hold so get a good case with it. I don’t like the windows 11 but the actual pc/tablet is nice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Must have been defective

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a returned item and it was an excellent condition. For some reason none of the apps for loading correctly and I could barely run Lightroom on here. It had to return it but they gave me a refund.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Can it be more user-friendly?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not as user friendly as I thought. Some apps needs additional adjusting to work properly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Thank u Tutorials and Tips!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, very smooth, and super easy 2 nav…tutorials help ALOT

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s different than the MacBook but I like a lot and I’m adjusting

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Solid machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid machines for scientific staff. Reliable and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how thin and soft it is. Perfect for personal use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This laptop good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop i like this.. i have order pencil and key

    I would recommend this to a friend