Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 11. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 12. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 13. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 14. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 15. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 16. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 17. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 18. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 19. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Make multitasking better than ever - at the Best Buy Lab video 1 minutes 08 seconds
  • Microsoft 365 - Apps to Manage the Everyday Video video 0 minutes 30 seconds
  • Microsoft 365 Overview video 0 minutes 30 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Surface Pro 9 Video video 0 minutes 30 seconds

Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum

Model:
QEZ-00001
SKU:
6517658
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 907 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Surface Pro 9 for its overall performance and portability. Users appreciate its speed and lightweight design, making it easy to carry. Some users suggest changing the refresh rate to 120hz. However, some customers have expressed concerns about battery life, port selection, and heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 907 reviews

  • I made the switch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from using a MacBook and iPad. I love my surface pro 9. I use it for school and notice other students with their expensive apple devices, switching back and forth.

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    good surface

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quite useful and efficient, especially for prolonged use with the battery, but the X version is more recommended regarding battery life

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire

    I would recommend this to a friend

  • Couldn’t have made a better decision!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this, best decision I made was buying this. It’s perfect for school. Can do everything a larger laptop can plus it’s easy to carry around. Highly recommend!

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Graphite

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Best tablet out

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this tablet. I purchased the pen and the keyboard. Its slim enough to toss in my purse and light weight. Hands down recommend this

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Graphite

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Microsoft pro 9

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best laptops I’ve ever had everything is amazing in it and also one of the best buy team was telling me what to get for my major

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Graphite

    I would recommend this to a friend

  • Best of the best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Microsoft surface pro 9, i had the first one thay came out years ago and got my screan mess up needed an upgrade i guess. This new one the keyboard is even better and loving it. A most

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Forest

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great for college

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great overall for college work and I can do my digital art wherever I want, only complaint is amount of updates it took once first I got it but after that it works great

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire

    I would recommend this to a friend

  • The first true Tablet /Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So pleasant surprised with my surface pro 9. The truly first Tablet /Laptop. Does it all so smooth and easy to use. Microsoft nailed it. Buy it you will be glad you did.

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Graphite

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    LOVE THIS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this, use this for school apps and our daughter can do her homework on this too. Some coloring/games if she wants to entertain herself after school work.

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Graphite

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    The girl loves it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it at a great discount and my daughter loves it. Doing all kinds of drawing and work for school.

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Forest

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Surface Pro 9

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this seems to be great! Functionality is awesome. Seemless, fast, easy to use. Absolutely love it!

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Best purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! The functionality and mobility to have this device complete all the tasks needed for my job is totally worth it.

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire

    I would recommend this to a friend

  • ITS OKAY

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS VERY NICE DISPLAY AS WELL EASY NAVIGATION ONLY DOWNFALL IS BATERRY WILLNOT LAST OVER 5HRS WHEN IT SAYS 16HR BATTERY LIFE.

    I would recommend this to a friend

  • Good deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love surface pro. I got good deal and It works very well.

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Nice portable laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice portable laptop for online grad school. Convenient and portable to be able to fold up and use on the go

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Love my surface pro

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface pro. I bought the pro 7 in 2020 and wanted to upgrade. I am a tattoo artist and use it for my designs. It doesnt have a regular usb slot, but the adapter is like 10$.

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Best computer

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is one of the fastest I’ve had.I recommend this computer to anyone

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire

    I would recommend this to a friend

  • Works as should

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great is the perfect size for carrying in a backpack

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Windows

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Love this for school because it comes included with the word, ect applications already installed! Perfect for travel as well

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Forest

    I would recommend this to a friend

  • Great for school

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for school. Can take notes by writing or hook it up to a keyboard. I like to take my notes by writing and it can be saved in my surface. Eliminate multiple of notebooks

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Graphite

    I would recommend this to a friend
Page 15, Showing 281-300 of 907 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.