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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 907 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Surface Pro 9 for its overall performance and portability. Users appreciate its speed and lightweight design, making it easy to carry. Some users suggest changing the refresh rate to 120hz. However, some customers have expressed concerns about battery life, port selection, and heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 907 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Sr. Franchise Business Consultant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the way the surface pro allows me to work from home and to carry my office with me anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the surface mainly for school, and it's awesome. I have a docking station to connect to to some monitors and take notes on OneNote while i project the lectures and study material on the monitors. It's pretty sweet, pricy l, but sweet. I wish I could have bought it sooner to get more out of it. It runs software great and its so convienent to take snips of material and drag in drop into OneNote to take notes, the proprietary app "White board" is cool too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what was needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface itself is 1000% what i wanted. Something that could handle photoshop and keep me seperated from my pc while giving me an awesome pen to work with!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    surface pro versatility

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pc changes all the norms you can take it anywhere as a tablet or put in the magnetic keyboard and it instantly becomes a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good as a mobile work station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a mobile workstation as well as to put together light marketing content. It preforms well with our cloud network but struggles a little with applications like clipchamp. Overall it was exactly what I was expecting/ needed it to be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is like my fourth Service and it's the best one yet. (It's so much faster etc.) Microsoft and Best Buy have never let me down yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. So sleek and light weight. Great for work on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Surface Pro 9! It's so easy to use & travel with. I was able to use it while traveling a few weeks ago with my secure cell service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great size for travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working well - no complaints so far. Still figuring out software I think I will need to add a program to help me work with my pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface Pro 9. I had the 7 for a long time and it was time for an upgrade. I enjoy the extra space of the screen and the separate placement of the charging ports

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Extremely efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look of the sapphire color is stunning, but on top of that the usability is very good. Its easy the display is crystal clear, it’s fast. All in sll an amazing device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Pro 9- 13"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great having a computer that still has all the programs I need to use and a tablet that allows me to draw and redline quickly. 13" is small, but also incredible portable, again striking a great balance as an in between that can serve both purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surface pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second surface tablet, I use it every day for news managing my bills,word programing and social contacts

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one we’ve bought. First one was picked up in 2015. Lasted nearly a decade for my wife to run her business off of. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. Very fast and great quality. Perfect for businesses and college use.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Apple girl turns surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far! I wanted a tablet that functions like a computer and it’s just that! Sleek and loving it. And a plus the salesman was so helpful during the process!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    I love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Surface. So gar so good. Bought it bacause I travel a lot and need to sign documents and have a compact computer when at Expos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and professional at Kennesaw Best Buy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At BestBuy in Kennesaw our sales rep was Michael and he was so helpful! He spent lots of time with us showing different options on tablet computers. [We are older, so it takes us awhile to absorb everything, but he was patient and never made us feel hurried. That is so important to us. ] He was professional and knowledgeable. We bought a Microsoft Surface 9 and have been enjoying it? Thanks Michael!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very impressed with the surface pads, I like the computer feel, with the portability of a pad. My first is 4 years old, so the upgrades, were well worth the new 9

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable and compact with good battery life and good cameras for web calls

    I would recommend this to a friend