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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 906 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the Surface Pro 9's ease of use, performance, and long battery life, frequently praising its lightweight design and convenient size. Many appreciate the included keyboard and crisp display, though some find the lack of a headphone jack and limited ports to be drawbacks. A few customers also mentioned concerns about the camera quality and the device's price point. Overall, the positive feedback on usability and performance outweighs the negative comments regarding specific features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 906 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it quick. Its fantastic, like a full pc on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    surface pro 9

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving everything about surface pro-9. Battery life is plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Surface

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface, everyone was helpful at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Surface pro9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very minimalist, I like that is not heavy in comparison to other laptops, also have the power to make most of the tasks in the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my husband and it works great. I would compare it to a traditional laptop. The screen is the size of my macbook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what I needed it for. Has a good display.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Surface Pro! Very easy to use and great visibility!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I’ve ever made light weight for traveling and very fast download speeds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and light weight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for work and I’m loving it! It’s the perfect size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Bought the surface Pro 9 and keyboard!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Its quite nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to use and how it helps me maintian an organized work station

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Surface pro 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and Lightweight. Better than using a laptop in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft does it again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Microsoft devices I’ve ever owned! Hands down a must have!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Surface Pro 9 keeps losing the hello function

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like some of the things that the pro 9 has over my old pro 4 but I don't like it not having the sd card slot and the big problem I have with my new pro 9 is that the hello function keeps quitting and I have already had to uninstall and reinstall the camera about 5 times in a month and a half that I have had it. But it does seem faster than my older surface pro.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome i really like. It works hreat and will always use for research

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meet my expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2-1, nice, good brand, great screen size and resolution

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I definitely recommend for college students

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surface pro is perfect for my son at college!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer no bloat ware love the keyboard and the pen combo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet. Super functional. Finally got a keyboard that won’t break

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought a Microsoft Surface Pro 3 about 8 years ago and I didn't have any issues with it until I accidentally dropped it last month. So far, I happy with the Pro 9. Having the Microsoft Office 365 subscription made transferring the files from my old device easy and painless. I only knock on it is the fact that the keyboard and pin are sold separately from the Surface.

    I would recommend this to a friend