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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 906 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the Surface Pro 9's ease of use, performance, and long battery life, frequently praising its lightweight design and convenient size. Many appreciate the included keyboard and crisp display, though some find the lack of a headphone jack and limited ports to be drawbacks. A few customers also mentioned concerns about the camera quality and the device's price point. Overall, the positive feedback on usability and performance outweighs the negative comments regarding specific features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 906 reviews
  • Rated 5 out of 5 stars

    Bestbuy Surface Pro 9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best, found a terrific deal on a Surface Pro 9. Great service, prompt fulfillment and great product…really pleased with the overall experience!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect match for me.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Smart switch makes file transfers from old computer easy. Beautiful, clear screen a lighted keyboard with magnetic connection ( purchased separately) just what I wanted and needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface 9 Pro!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product I ever bought! I love this surface 9 Pro!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid notebook and fast (3-month review), decent battery life

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really useful pc but definitely nedd buy the I7 one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students, however

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great laptop/tablet for students, will literally do anything you want to do with it, but the graphics are a little laggy, but overall very high quality product. Definitely recommend for anyone looking to replace a school laptop and also get the features of a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it for work purposes and love it. Easy to manage and reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's fine, it's a tablet so...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, few issues. Not super fast but a good little tablet. Not gonna blow anyone away with performance but it's a tablet so... Get a hub and you can use a regular keyboard and get an external drive etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 out of 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hardware. Performs as advertised. The only reason this did not get 5 stars, is there seems to be a software bug in the firmware that will occasionally cause a screen tear for a microsecond or two if running your display at maximum settings.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 3 out of 5 stars

    TECH problem every week- CAMERA goes out

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love/hate relationship. My camera keeps going out after zoom calls to use Teams or vice versa. 7th time getting support from the Microsoft team. Each encounter to mend takes about 30 minutes. Wasted time.. I need a permanent FIX!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I had to return the first one but looks like it was a bad one. But so far no issues. Replaced it with a iPad. Good computer great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tablet/computer combination. It's worked really well especially for college note taking! It has been pretty good with the note taking apps and the Microsoft apps you need for school.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to use and provide great guidance to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience with Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a great choice if you're going to college. I totally recommend. The only bad thing about this is that you need to buy the keyboard, other than that the functions work very well to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won’t regret it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this every single day for my work as a manager. I’ve always had apple products so I’ll admit I was nervous. What an incredible, compact, highly efficient machine! I cannot recommend this product enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop tablet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an awesome drawing tablet! So smooth and easy to use. If you want an on the go laptop and drawing tablet this is the one! Yes its very expensive and i do wish the screen was bigger. overall very happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales rep was very helpful and knowledgeable about these products to guide us to the right lap top for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Surface pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very reliable tablet. This is my second one. I also believe its reasonably priced. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intuitive. Flexible. Notepad-ease. A second brain for managing priorities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best computer EVER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. I have been needing something like this for school while I study for nursing. This is the best big girl purchase I have made. I would highly recommend.

    I would recommend this to a friend