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Customer Ratings & Reviews

Your price for this item is $1,044.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 906 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the Surface Pro 9's ease of use, performance, and long battery life, frequently praising its lightweight design and convenient size. Many appreciate the included keyboard and crisp display, though some find the lack of a headphone jack and limited ports to be drawbacks. A few customers also mentioned concerns about the camera quality and the device's price point. Overall, the positive feedback on usability and performance outweighs the negative comments regarding specific features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 906 reviews
  • Rated 5 out of 5 stars

    The girl loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it at a great discount and my daughter loves it. Doing all kinds of drawing and work for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 9.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro 9 has been a great device. Works as a great laptop with the keyboard and also a great tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light Weight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little tablet is great and easy to use. The facial recognition makes signing in a breeze and it comes preloaded with most things that are the basics which is convenient. Charger does get hot so be careful with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tablet out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this tablet. I purchased the pen and the keyboard. Its slim enough to toss in my purse and light weight. Hands down recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase Experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Microsoft Surface Pro 9 for my son who is a college freshman. He loves it and the staff at Best Buy were very helpful in helping us to find the right device for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft pro 9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best laptops I’ve ever had everything is amazing in it and also one of the best buy team was telling me what to get for my major

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice portable laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice portable laptop for online grad school. Convenient and portable to be able to fold up and use on the go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and very easy to use - getting used to the touch screen aspect, but on the whole this is very efficient and convenient as a laptop + tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! The functionality and mobility to have this device complete all the tasks needed for my job is totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this, use this for school apps and our daughter can do her homework on this too. Some coloring/games if she wants to entertain herself after school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in search for a computer for a while, and the surface Pro 9 did not disappoint. The way I can work on my business and switch into game mode, is pretty amazing. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great family purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a really solid purchase for our family. My only criticism is the size of the hard drive. However, that was easily remedied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro 9 it is a great product for every activity , love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shay Pentagon City location

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RReally want to thank Shay from the Pentagon Ciity location for always helping me when I come in. We order from Best nuy alot and she is always there to look out and help

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well and being able to use it with just the tablet makes it even easier. Its quick and you can multitask very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Love this for school because it comes included with the word, ect applications already installed! Perfect for travel as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace an old Acer that went out. This computer is compact and is a great buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad return policy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had bought it for my daughter who needed to use it for note taking in college. Unfortunately she realized it’s better to have something that is compatible with her apple products, computer and iPhone . We end up buying an iPad Air 5th generation. She had the surface pro for 2 weeks and Best Buy would not accept it back because there was a small scratch on the screen, which we hadn’t noticed before. The store employee took it to the back room to show to someone, then she came back to tell us it had a scratch. Who is to say it wasn’t scratch and they did something to it? She should have told me before she took it to the back room! So lesson learned, when returning a product do not allow employees to take your product to back room without letting you know why.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro 9

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 2 n 1 device. Has all the features you need. For creativity and editing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Surface Pro

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my updated surface pro. I have more features than I had before. I am still learning about it. New things is discovered everyday.

    I would recommend this to a friend