Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 11. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 12. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 13. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 14. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 15. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 16. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 17. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 18. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Alt View 19. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum.
  • Make multitasking better than ever - at the Best Buy Lab video 1 minutes 08 seconds
  • Microsoft 365 - Apps to Manage the Everyday Video video 0 minutes 30 seconds
  • Microsoft 365 Overview video 0 minutes 30 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Surface Pro 9 Video video 0 minutes 30 seconds

Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum

Model:
QEZ-00001
SKU:
6517658
Highly rated by customers for:
Your price for this item is $1,044.99
Clearance
The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 906 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the Surface Pro 9's ease of use, performance, and long battery life, frequently praising its lightweight design and convenient size. Many appreciate the included keyboard and crisp display, though some find the lack of a headphone jack and limited ports to be drawbacks. A few customers also mentioned concerns about the camera quality and the device's price point. Overall, the positive feedback on usability and performance outweighs the negative comments regarding specific features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 906 reviews

  • Great computer to travel with

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the lightweight versatility of this computer. Being able to take off the keyboard and use it as a tablet is a big plus

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire

    I would recommend this to a friend

  • Great Little Machine

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I missed the Surface Pro! I had one but when the motherboard went out I tried a Samsung and had so many issues I returned it. I love this machine! So happy to have one again.

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Graphite

    I would recommend this to a friend

  • Surface Pro 9

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. I upgraded from a Surface Pro 4 and am glad that i did. The screen is excellent and it runs all the programs that I need.

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Graphite

    I would recommend this to a friend

  • Awesome!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my girlfriend and it made me want to get one for myself! Sleek and stylish! Definitely a great upgrade from the Surface 7 Pro!

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire

    I would recommend this to a friend

  • In love

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I really love it I been eyeing this laptop and I wasn't sure but I read the reviews and it has not failed me just yet. Pleased customer.

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Graphite

    I would recommend this to a friend

  • Best computer for mi

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Amazement cumputadaro, it's good for everything that occupies it. Give 10/10

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire

    I would recommend this to a friend

  • Sr. Franchise Business Consultant

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the way the surface pro allows me to work from home and to carry my office with me anywhere.

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Graphite

    I would recommend this to a friend

  • Awesome deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great open box deal came as new and works great I love the fact I got a great deal on a great tablet

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire

    I would recommend this to a friend

  • She love ls it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this surface pro for my wife. She absolutely loves it. Tells me best purchase i have every spent on her.

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Needs a little work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface needs more RAM and has a few issues running just word and chrome. However if that was fixed it’s a fantastic computer/tablet.

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire

    I would recommend this to a friend

  • Love it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived ontime. Already have a surface pro 7+. Decided to get the surface pro 9 also. Great choice. Still figuring out all the features of both.

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire

    I would recommend this to a friend

  • Best Purchase!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older model and loved it so much I bought the new one! Amazing quality and super reliable!

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Graphite

    I would recommend this to a friend

  • Surface pro 9

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped quick and great product ! Would definitely order online from Best Buy again.

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Forest

    I would recommend this to a friend

  • Surface pro

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and portable.I take it to work ,on the run ,so easy to carry.

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Forest

    I would recommend this to a friend

  • A+ for drawing

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I was scared to purchase at first because I needed something that could handle my drawing programs but this works wonderful!

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire

    I would recommend this to a friend

  • Nothing better for your everyday needs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since first trying a surface when it first came out, my entire family has switched to a surface. This surface shows that this brand keeps getting better.

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire

    I would recommend this to a friend

  • Surface pro 9

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel was great , came in looking for a computer for my girlfriend and he stepped in and helped me pick the best choice she loved it

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Graphite

    I would recommend this to a friend

  • surface pro

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th surface pro I buy. two kids in college and my son's just gave out after 4 years with it. Would buy again.

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire

    I would recommend this to a friend

  • Surface Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure to pay attention to the processor. Mine did not have enough processing power to handle a large 160 page Word document. Other than that, great laptop.

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Graphite

    I would recommend this to a friend

  • New surface

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface is a good product i bought first gen surface pro this one has no usb ports so that kind of dissapointing. Overall it fits my needs.

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Graphite

    I would recommend this to a friend
Page 28, Showing 541-560 of 906 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.