Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire.
  • Alt View 11. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire.
  • Alt View 12. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire.
  • Alt View 13. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire.
  • Alt View 14. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire.
  • Alt View 15. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire.
  • Alt View 16. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire.
  • Alt View 17. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire.
  • Alt View 18. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire.
  • Alt View 19. Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire.
  • Make multitasking better than ever - at the Best Buy Lab video 1 minutes 08 seconds
  • Microsoft 365 - Apps to Manage the Everyday Video video 0 minutes 30 seconds
  • Microsoft 365 Overview video 0 minutes 30 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Surface Pro 9 Video video 0 minutes 30 seconds

Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Sapphire

Model:
QEZ-00035
SKU:
6517648
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 908 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Surface Pro 9 for its overall performance and portability. Users appreciate its speed and lightweight design, making it easy to carry. Some users suggest changing the refresh rate to 120hz. However, some customers have expressed concerns about battery life, port selection, and heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 908 reviews

  • Great Sur 9

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I reallt like my suface pro 9 it convenient to carry easy to handle.

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Graphite

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Better than expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic on the go pc. Suuuuuuuuuuuuuuuuuuuuuuuper awesome

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Forest

    I would recommend this to a friend
  • Pros mentioned:
    Design

    nice upgrade for surface pro enthusiasts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    12th gen intel is solid for this device. plus the minimalistic design is a great touch

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Graphite

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Business owner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly satisfies my need for a mobile office when out of office.

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Graphite

    I would recommend this to a friend

  • worth every penny

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So portable and useful! Bought it for college and i love it!

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Graphite

    I would recommend this to a friend

  • Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, excellent for grad school and travelling for work.

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Graphite

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tablet. Fast, responsive. Very versitle.. a little heave but good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Always Shop at Best Buy to have the best buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer and shop no where else but Best Buy

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Graphite

    I would recommend this to a friend

  • Collage exactly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for good collage Friendly Easy to carry Love it

    I would recommend this to a friend

  • Surface Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Surface Pro, HOWEVER, I DON’T THINK WE’LL EVER SHOP AT BEST BUY AGAIN! PRICE MATCH IS A SCAM! THEY SAID THEY WERE ISSUING A CREDIT AND EMAIL CONFIRMATION SAID OTHERWISE. Shame on you BB!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Love the green

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scratches easily so just be careful. Sits up nicely and is sleek.

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Forest

    I would recommend this to a friend

  • Surface pro9

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very minimalist, I like that is not heavy in comparison to other laptops, also have the power to make most of the tasks in the day.

    I would recommend this to a friend

  • Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer/tablet runs very smooth and feels expensive

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    surface pro 9

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving everything about surface pro-9. Battery life is plus.

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Graphite

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great performance! Use it for my online courses.

    I would recommend this to a friend

  • Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit traveling and using for work at home!!!!

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Graphite

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Great investment

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I’ve ever made light weight for traveling and very fast download speeds

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Graphite

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Great Buy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use, and portability of this Surface!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Better than expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it quick. Its fantastic, like a full pc on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Surface pro!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the portability of this computer! So quick and easy to use.

    This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Device Only - Graphite

    I would recommend this to a friend
Page 26, Showing 501-520 of 908 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.