Customer Ratings & Reviews

Great computer!!! Stylish and very versitile. Great for school use.

My wife uses this computer for her real estate work. No complaints.

I love this tablet/laptop! It’s definitely an upgrade from my Toshiba!

I always wanted a surface pro, it mixes the best of both worlds.

I got this for my wife, she needed one for work and she loves it.

My tablet is over 4 years old, and I was looking to replace it with an upgrade. What I like about the tablet is they are lightweight and very portable; they use a stylus and have a touchscreen. What attracts me to a laptop is the PC operating system, keyboard for typing, and ports to connect to other peripherals. After looking around, I decided to go with the Surface Pro 9 as it is a hybrid laptop with a removable keyboard. I picked the Sapphire which is a pearlescent blue. I like the splash of color versus the “all too common” silver. The kickstand is very supportive, and the angle is easily adjustable for personal preference. The grooves on the side help to open it. While it is not as lightweight as a tablet, it weighs less than 2 pounds (without the keyboard). A 13” screen is ample to watch videos and work with files. The battery life is an improvement on my tablet. It means I can watch several movies on a long flight and not have to find an outlet to recharge in the airport for a layover. The on button and volume is conveniently located on the top. The bevels are thin making the screen large. The picture is clear, the colors vivid, and the sound is good. There are two UBC-C ports. Like many laptops, many ports have been eliminated from the design. I have two ports I use so I can connect to an HDMI cable or need a USB-A ports. I will be honest that I was extremely disappointed when I realized the Surface Pro 9 did not come with a headphone jack. I have a Bluetooth headphones and earbuds. But when I travel with my husband, we use a splitter cable and we both plug in so we can enjoy watching the same movie together. I also wanted to plug in a sound mixer for the virtual bike classes I teach. After looking into how to resolve this, I found I can purchase the Microsoft Surface dock for $250+. If you ask me, that is a hefty price to pay just to have an audio jack. On the other hand, the Signature Keyboard with Slim Pen 2 is a worthwhile accessory to purchase as is the sleeve case to protect the Surface Pro 9.

Best laptop ever! I’m buying a 2nd one! I definitely recommend it

The surface pro is a great product that does not disappoint.

Its a laptop, no ipad, no laptop- its everything. And green

Excellent product. Works good for my stay at home work!

Just didn’t think it was as good as the 8 color was great

Love the surface so far. Daughter uses it for school.

great machine for the shop floor and very durable..

DO NOT BUY. Google light spot on surface pro. Seriously just google it. There are soooo many forums and complaints on light spot damages that aren't even cause by the user. I've probably logged less than 20 hours on my laptop. Always closed in a case, but here I am with a damaged product ive barely used.

Bought "refurbished", the screen is half dim & has a yellow tint too. I don't think I'll ever purchase from best buy again & definitely wouldn't recommend.

I would give this 5 stars if microsoft included the keyboard. Great device. I have had the 4,5 and 7.

This Surface is one of several Surface-line products that I have used over the years. I feel like they really do represent the best Windows experience: much like Pixel android phones or Apple products -- software and hardware feel like they work in sync. This one is in an emerald metallic green which is a great variation from the somewhere between silver and black that most laptops come in: Space Gray need not apply. This Surface Pro 9 features enough power for light gaming, ample battery life for longer zoom meetings with great microphone and audio to make those long meetings just a little easier. While often repeated it is true: I do wish that MS would include the keyboard and pen with the tablet as it is barely usable without them -- Windows is just not as much a tablet experience as a touch with keyboard. I use Surface both at work and for play: I wish this could be my corporate device as I can do more with it with a better battery life and greater portability than my work issued Surface Laptop.

The Surface Pro offers a sleek design, blending portability with productivity. Its premium build quality and versatile form factor make it suitable for both work and entertainment. With powerful performance, thanks to its Intel processors, and a range of configurations to choose from, it caters to various user needs. The high-resolution display provides crisp visuals, while the Surface Pen and Type Cover accessories enhance its functionality. However, battery life can vary depending on usage, and the Type Cover may incur additional costs. Overall, the Surface Pro delivers a compelling package for those seeking a versatile 2-in-1 device.

I have an iPad Pro and decided to keep that one instead. I didn’t see a major difference.

These devices are beautiful and have nice build quality but they don’t do any one thing exceptionally well. It’s a decent tablet, it’s a decent laptop but it does not excel at doing either of those things efficiently. Windows tablet mode leaves a lot to be desired and using this device without the keyboard can be odd… however the ergonomics with a keyboard attach to me make this an awakes device , it won’t sit on your lap properly ? Not to mention at $1099 unless I absolutely needed the tablet function I could buy an m1 Air with 18 hours of battery that will do all the same stuff…