Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 685 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the Surface Pro 9's portability, performance, and responsive touchscreen. Many appreciate its lightweight design and long battery life, finding it ideal for both work and on-the-go use. However, some customers express concerns about the high price and occasional overheating, particularly during intensive use. The available memory was also mentioned as an area of concern by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 685 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    This PC tablet works great!!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the time left for about a year now. The processing speed is excellent for what I do. I mainly use it in the classroom or presentations and graphic design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro 9

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop tablet make things easier, I love the way this works, the screen and speed as well the battery life is great, buying just the tablet is great but if you buy the keyboard with it it’s even greater

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "The computer took a while to arrive, but it was worth the wait. It is a beast of a computer. I had never used one like it before. Best Buy, thank you very much for the help."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Surface customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are so many things I like about the Surface Pro. It's lightweight, has a sharp display, plenty of memory, fast processing speed and a long battery life. It's perfect for travel. I also love the blue color.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was home due to a family emergency. He lives in CA and produces an online comic. He researched and decided to purchase this device so this he could continue to work while here. Absolutely the best purchase got a lot of work done and did not miss any deadlines.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Yet another excellent product in this line.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply love the entire surface pro line. This is my second one, upgraded from the surface pro 7. I love the small form factor and the performance is second to none. My wife has the surface pro 8 and she love it.... so we're a surface pro family.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Nice tablet computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Runs hot when used in a dock setup. No problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Pure Awesomeness with MSP9!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't begin to tell anyone how incredibly awesome this device is! I love it. I had a MacBook Air 13" M1 and just couldn't get used to the operating system. Bought this MSP9 and DO NOT REGRET IT! Everything functions smoothly and speeds and refresh are amazing. Sold the Mac!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Friends with my Surface Pro 9

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Surface Pro 9. I upgraded from a Surface Laptop that was at end of life. The experience was seamless in converting over and the performance and responsiveness of this machine is impressive. The Windows Hello works wonderfully and I recommend the i7 and 16GB of RAM. Get the keyboard, too!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    The Total Package!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Surface Pro, is the real deal! It has & does eveything you want and need a desktop to to do, in the most incredible portable package! I waited too long to get one, but can’t be more satisfied, now that I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect tablet/pc

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tablet/pc. I am using it along with second screen connected via usb c, the design, simplicity cant be matched with anything else. And using the pencil when in tablet mode also is a perfect experience

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Surface Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can do anything my laptop can do without getting out of bed every time a get a call out. For a Cloud Engineer like myself that is excellent and a must.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Surface Pro 9 l

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been happy thus far with this Surface Pro 9. This is my second surface with the first one being a 4 and have never had a problem with it. I use this while I'm traveling for work which is only about a dozen times per year.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Buy PC on 2024

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! Perfect! Better than Apple macbook! Pen, touchpad, light weight, Convenient, sound quality, camera 5 star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not too bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an Apple fan but I needed a windows operating system for what I do. Plus I needed a new laptop and a tablet. So I looked into this and I’ve been pretty happy with it. Battery life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect for school

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for college, especially if you like using a notebook to take notes, you can take notes on the tablet and when you need to type just switch over to laptop mode. Absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 9 2022 model

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my failing Surface Pro 4. Battery Life is great. Windows 11 takes a little getting used to but the device has exceeded expectations. I did get a case to protect since my last surface keyboard got damage from my backback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of power and a great battery!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine - big step up from my SP4 which still works but has no battery life. I am running this one all day with no issues. My SP4 pen works fine as well - a real plus when I use it as a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great upgrade from earlier models

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have stopped usibg a Surface were it not for this new version. Finally has USB-C. I like the surface’s portability and fsct it has standard windows 11 which my previous Surface did not support. Ok, ot doesn’t beat my Macbook Pro with M1 chip, but it does windows very well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a work device to consolidate my previous devices (Macbook Pro & iPad Pro 12.9). I was tired of drawing and signing PDFs on my iPad and then sending it to my Macbook. This has bridged the gap nicely.

    I would recommend this to a friend