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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 690 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the Surface Pro 9's portability, performance, and responsive touchscreen. Many appreciate its lightweight design and long battery life, finding it ideal for both work and on-the-go use. However, some customers express concerns about the high price and occasional overheating, particularly during intensive use. The available memory was also mentioned as an area of concern by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 690 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Have enjoyed a Surface for 6+ years!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I realized my older pro.. a 4.. was still working and good , but the this pro moves so fast. Graphics are great, everything about it is GOOD

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MS Surface is such an amazing design. This one is the same size as my 7 and the screen difference is noticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Pro 9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these things. My second one. I like the quickness and portability of the surface.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Surface pro9

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tablet for students. fast and with good resolution

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome product I have ever used. It's very convenient to bring it to a bookstore or drink store.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and fun to use, very useful for school and is ok for games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an overall great product. Sleek, slim, functional, and great for a full windows experience as a laptop or tablet. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought mine about a month ago since my Surface Pro 5 was starting to have issues. After a lot of research I went with the i7 processer & 16GB memory which is adequate for my work which involves a lot of videoconferencing. Mine is connected to the Dock 2 and works seamlessly with my monitor, etc. After watching prices for a few weeks bought mine when it went on sale. Loving every bit of this laptop so far!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Surface pro review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product i highly recommend we have 3 of them first one purchased 4 years ago Great for college students

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    totally worth the buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is totally worth every penny you pay. its been working smoothly since day 1 and easy to work on.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Office Manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been a mainstay for our office the past few years now and will continue to be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface pro 9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will not regret getting it. I love it. Perfect size to carry. Absolutely perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for Student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect computer for a student. Lightweight, flexible viewing options, the touch screen is a big plus.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Such a great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what a great product. This is quick, and everything you come to expect from Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woks wonderfully, Decent battery life. I was hesistant at first but it's been a life saver for college when you are transferring acroos country.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new pc. The battery life seems to hold very well for many hours.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable, everything you need on the move. Small enough to take any where!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft surface is a great product with a nice sleek design for traveling and mobility.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, not only because of the color but the speed and quality of it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. I was tired of my I Pad and made the switch. I am so happy as it is much easier to navigate and it looks amazing.

    I would recommend this to a friend