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Customer Ratings & Reviews

Your price for this item is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 686 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the Surface Pro 9's portability, performance, and responsive touchscreen. Many appreciate its lightweight design and long battery life, finding it ideal for both work and on-the-go use. However, some customers express concerns about the high price and occasional overheating, particularly during intensive use. The available memory was also mentioned as an area of concern by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 686 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for traveling and offsite meetings

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Use it when I travel for work. Loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful device , I have been using it for almost year now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improvement over the Surface Pro 8

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent machine. Many of the annoying features of the Surface Pro 8 (which was itself a very good machine) have been fixed, notably the ease of access to the SSD and the locations of the USB and power input ports. Works very well with several different docking stations I have tried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop ever!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop soo far! Only thing is when i have it connected with the keyboard and i pick up my laptop i have to pick it up by the tablet and not the keyboard because the keyboard is very light and not as sturdy to pick up but other then that its a great laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an older version. So far this has provided to be a good investment for my daughter's education.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop/tablet.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this as my school laptop and it's been great. This is my second surface (last one was a 6pro) and I have 0 complaints. It runs everything I ask it to from Matlab to drawing programs to c compilers to waaaaay too many chrome tabs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer I use it almost everyday between home and work

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Awesom device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very portable, easy use, and sleek new tanlet, couldnt ask for a vetter tablet

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Surface Pro 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for school the display goes up to 120hz and the prossesor is very good took

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Surface

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Surface Pro 9. The attachable keyboards are really expensive, but otherwise love this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Surface Pro 9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Surface Pro 9 so far. I wish I knew the sale price did not come with a keyboard and Stylus……made the sale price a bit less enticing after have to pay $150 for the keyboard, and $150 for the Stylus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 9 is awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Surface Pro 9 and the folks at Best Buy were fantastic when it came to helping me purchase and set it up. So very happy with my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great unit for portability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro line from Microsoft has always, in my mind, been a glorified tablet. If something should go wrong hardware-wise, you're looking at replacing the entire thing. However, as long as the device is maintained, usually not much will go wrong. No issues removing Win11 and putting Win10 on instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and love the Surface Pro, the sales person helped us was a great help to transfer our computer to another Best Buy closet to our home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never disapointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first one was for college. It was the 2nd version since its release. I was not disapointed then and im not disspointed roday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful associate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the package I bought. The associate that assisted in the purchase was very helpful in explaining my various options in buying. They also explained some details about my choice without trying to convince me of another product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Surface 9 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great update from surface 7 pro - no issues noted so far

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Surface pro 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this amazing device for school work and fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface has been a game changer for productivity. I travel a lot for conferences and the mobility of the surface can't be beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 9

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface Pros are big part of of your Business Model as that way we can plug in at different docking stations and it is seamless. We have over 20 of them so far.

    I would recommend this to a friend