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Customer Ratings & Reviews

Your price for this item is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 686 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the Surface Pro 9's portability, performance, and responsive touchscreen. Many appreciate its lightweight design and long battery life, finding it ideal for both work and on-the-go use. However, some customers express concerns about the high price and occasional overheating, particularly during intensive use. The available memory was also mentioned as an area of concern by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 686 reviews
  • Rated 5 out of 5 stars

    Winner Winner Chicken Dinner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Microsoft hit a home run with the surface pro and this latest model doesn’t disappoint! This is the only PC based system I would put in the same category as a Mac.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    surface pro 9

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even 2 years in and keyboard attachable keyboard isn't working. Was working one day and then not. Tried every fix out there and still not working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the versatile surface pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great lightweight versital computer im always on the go and weather being in a executive meeting taking notes or in the field running maintenance and testing on equipment it handles the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. This is the second one I bought. I updated and gave my wife the older model. And it works just as good as the day I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for productivity. I have a docking station, so I can use it as a pad or with multiple screens

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a tablet, computer hybrid. works well for the simple tasks we ask of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very versatile.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Its great for my classes at school to take notes. Its even better at home to use for homework. I like being able to go from laptop to tablet. Its also great for my drawing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Misleading

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface is a great product, however, I find it difficult to give the entire product a 5 stars given that the displays and product itself gives the illusion that it comes equipped with a keyboard, but is in fact something that you have to purchase separately for another 200-300 dollars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is working out for me. I wanted to try a tablet other than my Ipad. The disappointment in the software on the IPad I use coupled with the fact I have a Windows laptop made this as my next tablet. I am i bit disappointed in the key board but realize i need some time to get used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface Tablet. I was skeptical of what it's capabilities were but I was wrong. It's definitely worth its weight in gold without breaking your back carrying or your pockets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The iPad Pro of Windows

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to. It’s snappy and the pen and keyboard feel fantastic. Only down side is that it’s too expensive so get it while its on sale. Also Windows 11 makes some of the touch screen features next to unsuanle thanks to its absurd amount of bloat ware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable laptop - worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is absolutely perfect for my work needs. Being able to bring this anywhere has been so convenient for me. The laptop is very powerful and faster than anything I have ever used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid pretty solid the solid it is yup definitely solid

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device for upcoming college students, highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy! Go for it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the purchase. I have been using it for over 3 months now and it has been great! I also bought it in July so had to pay just $899. Must say, got a steal deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in store employees .

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff at store is great. Only negative is that you can’t call the store directly. Online help doesn’t know inventory.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Not that great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is well built and it feels well built. I could not keep this as the specs just aren’t for what is marketed as a premium computer. There are too many other options that are less or the same price with much better specs

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface, very easy to set up and use. I would def recommend if you need a laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for me. Memory lag when busy but fine otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop/tablet

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been doing great with my cad software. Use this to take notes for school writes amazing.

    I would recommend this to a friend