Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 686 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the Surface Pro 9's portability, performance, and responsive touchscreen. Many appreciate its lightweight design and long battery life, finding it ideal for both work and on-the-go use. However, some customers express concerns about the high price and occasional overheating, particularly during intensive use. The available memory was also mentioned as an area of concern by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 686 reviews
  • Rated 4 out of 5 stars

    Good stuff

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good device with all the tool you need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SP9 review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyers need be aware this only has usbC connections. Aside from this it is a solid investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Surface Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for earlier model. Good for my personal business

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, not right model

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like it worked well, just not the model that was needed.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 1 out of 5 stars

    Do not buy for photo editing

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as it has performance that exceeds the minimum requirements for photoshop. All I do on it is photoshop and Lightroom, and it’s a disaster. Scratch disk errors galore, memory is awful. Can’t keep up with what I purchased it for and now it’s past the date to return. Absolutely KILLING me business wise, been at a standstill for 2 days now.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase..................................,..

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely runs very smooth. No issues so far. Very powerful and the quality is very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface 9

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I was looking for and more. Loving it..

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic so far!! Daughter loves it. Shes a junior in high school & she uses this for everything. So far so good!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely broke. 18 months old and out of warranty. Hopefully Microsoft will step up and fix this. Geek squad said it's a hardware issue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Same but different

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well but not quite as well as my larger laptop. The functions are slightly different and take time to get used to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better battery storage than pro 7

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major improvement in battery life than my previous surface pro 7.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop with lots of features. Easy set up and comes with what you need already installed

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great unit but…

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Unit but minimal upgrade from the previous model and price point is pretty high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect tablet/computer out there

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To put it simply there is nothing of this size that can perform the true function of a desktop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad battery life

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for school and it is great for not taking, however the battery life is lacking.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get a better version or better computer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good while it lasted me. I’ve had this for a year now and I am a college student so it worked pretty alright for my first year. I’m in my second year now and it’s been giving me multiple issues. I bought it along with the keyboard and pen and got it since I am a business major. The pen is slow and doesn’t always work. The keyboard doesn’t work anymore for me. The computer sounds like it’s going to blow up. As well as the battery life. ever lasted me and I took 3 trips to best buy just to see if they could fix it and nothing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its exactly what I needed for work! Fast and very easy to use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 1 out of 5 stars

    surface

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this because it was just a nightmare and I can't even tell you the bill our IT guy provided. At the end it was asking for a card that we had no ide what it was... I think it was a lemon but I will get another because I like the lightweight and precise work it can provide

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Improvements!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Surface Pro (had a 3 and a 7 before this) and it is my favorite one! I love that they designed this one to be repairable/upgradeable to a point. The only thing I wish they would improve on is the kickstand. It’s great on a solid surface, but when trying to use it on the go it can be challenging!

    I would recommend this to a friend