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Customer Ratings & Reviews

Your price for this item is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 686 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the Surface Pro 9's portability, performance, and responsive touchscreen. Many appreciate its lightweight design and long battery life, finding it ideal for both work and on-the-go use. However, some customers express concerns about the high price and occasional overheating, particularly during intensive use. The available memory was also mentioned as an area of concern by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 686 reviews
  • Rated 3 out of 5 stars

    Big mistake

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big disappointment. No full size USB no HDMI Prepare to spend extra money on adapters to make it work like other comparable tablets out there.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hopeful in terms of longevity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always disappointed in the lack of flexibility in terms of upgrading as well as lack of access to hard drive

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review on purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was not that helpful. And slow service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good but don’t get unless planning to use the tablet function of the computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow, not as responsive for touch screen, keyboard delay, galaxy is faster

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ongoing review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to see the value for money. Review given as of now

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product! I’m a total fan of Microsoft Surface Pro. The only downside on my new one is the fact that I miss having a USB port.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Gets way too hot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it to use adobe systems on it and it would get extremely hot ended yo returning it and just using my ipad by mirroring my macbook

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Get the Surface Pro 9!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A phenomenal device that is very user friendly, enjoy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible battery life, hot, slow, and windows 11

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. If you don't mind windows 11, get an arm copilot+ pc. If you also think windows 11 is worse than windows 8, get something else, like the rog tablet pc.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop ive ever have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is incredibly powerful for such small form factor. Nothing slows it down. Amazing screen as well. Highly recomended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Screen shatters easily

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My surface slid onto a carpeted floor from 2' up with a protective case and keyboard on. Upon opening the keyboard I was shocked to see my screen had shattered. Microsoft would not stand behind anything or even inspect it and consider how to proceed. I was told my pictures I sent them indicate high impact. This occurred 5 months after purchase, well within warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead After Six Months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Six months in and this thing died. Just quit works and seems it now has some fatal error (critical process died) that will require hands on technical support. Was never overly impressed with this device but this just seals the deal of me moving away from these tablets. And this was the second one. Had to swap the first one out as it was beyond slow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is alot of bang for the buck. For my business and personal use this computer is perfect. I've been very happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s almost perfect! I love it! I wish it came in a bigger size though and keyboard as well. I much prefer windows than mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So beautiful Sapphire color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son his education He love so much and worth to buy when you got offer Support Best Buy ever !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got rhis for my husband as a Christmas gift and he loved it. Couldn't wait to play with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 9 review - love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use at work in my windows based environment and couldn't be more pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Drawing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 9 is a nice upgrade to the 8. Highly recommend for drawing applications!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tablet functionality of the laptop I highly recommend

    I would recommend this to a friend