Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 686 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the Surface Pro 9's portability, performance, and responsive touchscreen. Many appreciate its lightweight design and long battery life, finding it ideal for both work and on-the-go use. However, some customers express concerns about the high price and occasional overheating, particularly during intensive use. The available memory was also mentioned as an area of concern by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 686 reviews
  • Rated 5 out of 5 stars

    My wife loves it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for an upgrade from the old surface she had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. This is my second Surface computer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worse decision ever

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger doesn’t work anymore. Also the keyboard doesn’t work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tablet/computer on the market!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best purchase on a hybrid laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface Pro 9!! It handles all my school needs flawlessly and I'm so glad I invested in it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissappointing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought brand new fresh out the box and simply booted up paint after installing merely 2 adobe applications. And the paint application would process the simplist actions at a choppy/lagged speed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keyboard connection issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signature Keyboard with Pen is not recognized. Both new, tried hard reset, and all other option online help provides. Whats a waste... just opened it, and past 2 weeks to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Serial port disable in widows 11 professional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 11 disable serial port access. Window 11 professional can’t access serial port with and outside adapter.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery charges 38% only. I have tried to troubleshoot it following online guidelines and nothing worked. I need to change this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a waste of money. Battery life and performance are lacking. I returned it it was that bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Misleading

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a laptop, you have to buy all the parts too..misleading product description!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty out of the box

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faulty out of the box. Restarts every 2 minutes. will have to replace

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great powerful tablet/laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is a apple person, has had windows before but always went back to apple. I am the Windows guy in the family, I told her to try it and use it for a few days, her work computer this is for, busy women important work. She loves it. The small compact size but powerful processing plus the folding of the keyboard, the keyboard is responsive, the computer is easy to carry, the touch is great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Professional and fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best valuable item! Very manuable,professional an fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tablet!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet’s for my girlfriend so she can use it as an to go tablet for writing for coffee shops or whereever she needs to write. It has plenty of power to do so and everything needed to do the job!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Surface Pro 9

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love how easy to use and fast this tablet is, very much enjoy how all documents and apps can be connected with school and work content

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim Piece

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slim to access. Good working condition. I refer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer. It has a wide variety of features and works well for college or any school work. It is easy to navigate. It also has great sound. One down fall is the battery life, as it doesn’t last for as long as I would like but definitely lasts several hours. I also like that it can turn into a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Great picture. Easy to use. Computer systems are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro 9 Package

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and customer service provided by Best Buy. I bought complete package including Microsoft Surface Pro9, keyboard and a slim pen. Got it on reduced price as Price match was done in a timely and excellent manner by Okemos manager Aaron. I really appreciate Customer service of Okemos Best Buy. This is very good choice for students. I highly recommend it.

    I would recommend this to a friend