Customer Ratings & Reviews
- Model:
- QIL-00001
- |
- SKU:
- 6517651
Customer reviews
Rating 4.7 out of 5 stars with 686 reviews
(686 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Durability4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the Surface Pro 9's portability, performance, and responsive touchscreen. Many appreciate its lightweight design and long battery life, finding it ideal for both work and on-the-go use. However, some customers express concerns about the high price and occasional overheating, particularly during intensive use. The available memory was also mentioned as an area of concern by a few users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Rated 5 out of 5 stars
Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfect for what I need it for it performs well
I would recommend this to a friend - Cons mentioned:Heat
Rated 1 out of 5 stars
Heavier than you think, poor view angle options
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. The Surface Pro 9 is so heavy that it defeats the purpose of having a tablet/laptop. The "kickstand" is so limited that there is very few angles you can set it up to be useful. The unit is so "top heavy" that if don't have the kickstand opened up far enough it will come forward slamming into your hands or keyboard. The screen goes completely from edge to edge and it being a touch screen means if you attempt to adjust it's position you end up "clicking" accidentally on god only knows what. Also, the controls for the action to take when the keyboard is collapses onto the screen simply does not work. Not sure what the mechanism is for the "laptop" to sense when it is collapsed but it does not work. This means it never goes to sleep when you close the lid no matter what settings you adjust. Super frustrating when you close it up and place it in your bag only to have it wake itself back up and then over heat. Speaking of heat, this thing feels like it going to ignite on fire when you are charging it or have it plugged in. The pen is dodgy at best. Sometimes it works, sometimes there is huge lag in response. Just a poorly engineered computer. I really regret having purchased it and not happy with the person who recommended it to me.
This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i7 - 16GB Memory - 256GB SSD - Device Only - Graphite
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great work computer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great work computer.....................................
This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i7 - 16GB Memory - 256GB SSD - Device Only (Latest Model) - Sapphire
I would recommend this to a friendRated 5 out of 5 stars
best tablet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best tablet ever from best buy bought all my items from there
This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i7 - 16GB Memory - 256GB SSD - Device Only (Latest Model) - Sapphire
I would recommend this to a friendRated 1 out of 5 stars
Not At All What I Hoped For
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this device in early December as a upgrade from a older Surface device that was struggling in a number of way. While initially happy with this purchase since the end of December it now randomly shuts down several times a day causing loss of work. I've tried everything to resolve this matter but nothing seems to work. Couple this issue with the fact the following other problems: - No headphone jack and the USB-C to 3.5MM adapters result in miserable sound quality. - The fact that every little accessory cost a fortune make this a rather cost prohibitive item. 99.99% sure I will be returning this item and looking for something else. Really, really disappointed with this item. Had hoped for so much more.
This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i7 - 16GB Memory - 256GB SSD - Device Only - Graphite
No, I would not recommend this to a friendRated 1 out of 5 stars
Delivery fail
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sorry, this is not about the computer. We have not received it yet. They promised delvery and it is overdue with no explanation of why until i called.
This review is from Microsoft - Surface Pro 9 - 13" Touch-Screen - Intel Evo Platform Core i7 - 16GB Memory - 256GB SSD - Device Only - Graphite
No, I would not recommend this to a friend