Customer Ratings & Reviews

Second one I have brought. I recommend this for it's versatility.

Excellent tablet!!! I love that I can attach the keyboard when I want for school purposes

[Employee of bestbuy] product was very good and super high quality i reccomend

I loved my new surface pro, I can use it as a tablet, or a computer at any time!

A good quality product and great customer service at the Best Buy

Replaced my older Surface Pro with this new one. Same convenience, more features. Good value.

Very happy this this purchase, love the speach to write option.

The color are beatiful i see al colors and so beautiful alls

Awesome device touchscreen along with plugged keyboards

Great product. Met all of my needs. Cool new cover

Wish it would have come with a different & a bit longer cord.

Good build quality however when you place your ear up to the surface pro you can hear buzzing For this price no OLED is upsetting

I like it, but can’t past apple products. It guess its something I’m use to.

Device is great, but its not the color shown. Obviously color isnt that important but the color isnt even close to how they make it look in the pictures. Very frustrating considering the money spent.

Works in U of L where Mac book won’t. Screen is bright

Wasn’t very impressed when switching from my MacBook Pro to this

I’d been intrigued with the idea of a Windows tablet for years. I’ve tried Netbooks, PDA’s, and 2-in-1’s, but none of the form factors seem like it ever worked in the way I wanted. Either the form factor was too clunky, the system wasn’t powerful enough to power the tasks that I needed to accomplish, or the battery life was pitiful. When the Surface Pro 11 came out, it definitely had my interest piqued. The 13” design with the fan slit on the back was getting really close to what I was looking for, but still wasn’t there. Then they released the fanless 12” version. Although it may seem that the changes they made between the 11 and the 12” version seem subtle, I think those changes placed this tablet exactly where it needed to be. The 1 inch reduction seems like it made a big difference in portability. It feels comfortable to take around and use as a tablet with pen or big enough as a laptop. The fanless design is fantastic and lends to portability without creating problems. I haven’t run into instances where the tablet overheated. Generally, it runs fairly cool. I have a more powerful laptop dedicated to heavier tasks, but the battery drains on it so quickly. Having this tablet is nice because it provides for when I need portability and longer battery life for easier workloads while I can still fall back on my main laptop for heavier workloads.

This is my 5th Surface Pro (I still have the SP9). I LOVE the new size which doesn't compromise on performance. It's similar in weight/size to my 11" iPad Pro and makes the perfect companion device for note taking, quick research, reading PDFs. I was initially skeptical about the pen slot on the back because the old Surface Pro pens would regularly fall off in my bag or when accidentally knocked. The magnets on this model are super strong and the pen stays put until I remove it from the pen slot. The new keyboard doesn't have the angled lift so it lies flat on your desk surface. The soft rubber keys are backlit which is great. The trackpad works perfectly and the keys provide tactile feedback. I'm still on the fence as to whether I like the new flat, but solid, typing experience or if I miss the tilted, but hollow-cardboard-sounding typing experience of previous models. Holding the tablet for extended periods is much more comfortable compared to the Surface Pro 9. The device doesn't get nearly as hot and again, the size is just perfect for travel or using next to a main PC. I haven't tried docking it to my thunderbolt monitor and I wish that it had ports on both sides. The palm rejection is the only downside so far. I'm left-handed and updated my pen settings, but for some reason I keep prompting the side menus and moving the canvas around in OneNote when I'm writing with the pen. Maybe this can be fixed with a firmware update or there's a setting somewhere that I'm missing, but previous Surface Pro models had great palm rejection. I thought I would miss the larger screen size of the Surface Pro 9, but I don't. The compact size, cooler temperature, and reduced weight of the 12" model is a welcome tradeoff.

Windows just sucks with their touch experience. Its also a lot bigger than I expected, for a 12" device. I tried getting linux running on it, and got to the "Try or Install" screen, but the proprietary keyboard doesn't work, so I just took that as an omen for what is to come.

Microsoft should really stop making tablet-laptops. I thought switching to arm will help them,but it is the same as before. Problems with touch-screen, poor performance, gets hot in seconds. This thing should cost no more then $250