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Customer reviews

Rating 4.7 out of 5 stars with 306 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the Surface Pro's portability, battery life, and overall performance. Many users appreciate its build quality, processor speed, and lightweight design, noting the quiet operation and effective heat dissipation. The form factor is also praised for its ultraportable design. However, some customers feel the screen brightness could be improved, and others expressed concern over the limited port selection and app compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 306 reviews
  • Rated 5 out of 5 stars

    2025 Surface Pro 12, PC+Copilot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Microsoft Surface Pro is amazing. I was a bit nervous purchasing a PC with an ARM processor, but no longer. It’s fast and has superbly performed all the tasks I have asked. I would highly recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth, quick and fast. I have truly enjoyed using it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Good to work and personal use has a lot of good features

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Tablet for College!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter to go to college. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and it's on sale now!! Definitely will recommend if you work from home !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. I had my last Surface Pro for about 5 years, it worked with no issues. I only made the new purchase because I loved the colors of the new ones.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim light everyday travel and easy to use! Use it anywhere and everywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ♥️❤️ love my surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface. It is a great size. It was very easy to set up. I highly recommend the Surface computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 13inch version and my wife loved it so much she replaced her MacBook with this. Absolutely amazing for productivity and even works for light gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gifting made easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what my daughter wanted for Christmas. She'll love the color and getting to do her art. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and a very easy buying process great people

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, the battery life is somewhat decent

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Nice tablet for productivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet/PC is a nice form factor, it fits in my back and is portable for my remote job while handling all my office type paperwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new work computer I absolutely love it I use it daily fits in my purse it’s perfect

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Love my Surface!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, clear, lightweight, —-getting used to windows 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of use, love the color and the customer service at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied MS Surface customer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    another excellent product from Microsoft. Sleek, not heavy, easy to work with!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Processor speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Just what I needed for mobile productivity!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a mixed world, where my mobile devices are Android (phone, watch, and tablet) and primarily use Windows PCs for everything else. I have been familiar with Microsoft Surface products for a while now, with having a Surface Book detachable laptop for 5 years, but when detached, it can still be a little too big for portability and practical tablet use. With my higher end Android tablet (with almost daily use for the past 6 years) starting to literally fall apart at the seams (the screen adhesive is coming loose and starting to squeeze out!?!), I had decided it was time to look for a replacement. While there are newer versions of the brand of my tablet out there, I also was thinking about the available versatility I really needed. There are so many things I do and apps I use where the Android versions have some limitations, so I really started thinking how much a Windows-based tablet would ease about 70% of what I use a tablet for. The new Microsoft Surface Pro - Copilot+ PC - 12" Touch-Screen not only fits my tablet needs but also gives a nice little screen size boost (up from 10.5"). This Surface Pro is nice and thin, almost as thin as the tablet it is replacing, and has a nice weight to it. There are two USB-C ports, which can be used to connect to a monitor, directly if it happens to have USB-C DisplayPort and a supporting cable, or by using an HDMI and/or DisplayPort adapter. And of course, after all these years, the Surface Pro still has its signature built-in, fully adjustable kick stand. The Snapdragon X Plus 8-Core processor is more than capable of carrying out most tasks, especially with the 16GB DDR5 memory. And it has a Qualcomm Adreno GPU. For storage, my version has a built-in 512GB flash storage, which is a great amount, and more than some laptops come with, but no microSD slot for anything additional. And as with most mobile devices lately, it comes with a USB-C to C cable, but no charger. It can take up to a 45W charger but can use nothing less than 37W. Luckily, we already had several 45W chargers for phones and Chromebooks. The Ocean color is nice, just a slight blueish hue to it by itself, but definitely more noticeable when next to my silver Surface Book. There are two cameras, a front facing (2.1MP @16:9 or 1.6 MP @ 4:3) and rear facing (10.5MP @ 4:3 or 9.3MP @16:9). These are a about the only things I had an issue with using, where it could not take pictures using the Camera app, just displaying an error. Capturing Video was fine, but not pictures. I was able to finally get them working by turning on the "Allow multiple apps to use camera at the same time" in the Advanced Settings for each camera. But these settings will only allow for even lower resolutions for the rear camera in the Camera App. Eventually, things seem to be working fine after turning off that setting and a restart or two. But I am still seeing some occasional issues where either camera may not work right away when starting the Camera app. The only other complaints I had were software/app related, where some of the video streaming apps I normally download to watch movies during plane trips don't have the ability to download. While being a tablet is pretty good, the portable productivity increases even more when paired with the Surface Pro 12" Keyboard with Slim pen. Just connect it with the magnetic connector, then it becomes a little more of a laptop, but not a comfortable one (at least for me). The one design issue I have is with the built-in kick stand. The edges are so thin and almost pointy, which makes it fairly uncomfortable to me when sitting on my legs for extended periods of time, unless I am wearing fairly thick pants. The Slim Pen is a nice touch, with different writing/drawing to text/objects convertibility. It will even turn a drawn smiley into a smiley emoji. The Surface has a location on the top-back to store the pen via a decently strong magnet, where it also wirelessly charges it. Then when done using everything, the keyboard closes over (and helps protect) the screen and stays closed via magnets. It does give a little more bulk to it as the keyboard is almost as thick as the Surface itself, but not too bad. From pretty much right from the start, I was able to continuously use it in almost all normal situations for me. For using it for Microsoft Teams calls at work, to watching videos while traveling on a plane, to using it for running tracking web application I designed. Then being able to use it for running all the Office/Microsoft 365 applications I use, it is just much easier than on my old Android tablet. While it does have Microsoft Copilot built in (which does seem much better than the predecessor, Cortana, which I never would use), I'm still trying to get used to using it. Even with all the regular use (2-3 hours a day, and then the extra use during my trip), I am getting around 2-3 days of battery, which isn't too bad. I have it set to turn off the display after 5 minutes and go to sleep after 30 minutes. And it does seem to keep itself from getting too hot (mainly a little warmer just above and right of center when using in landscape (with from camera at the top, but not scorching), but I really didn't get to try any extreme processing, such as any video rendering. But there are no fans, so it does stay quiet when using. While there are plenty of smaller, lesser expensive (mostly Android) tablet choice out there, this "supercharged" Windows PC tablet can be the productivity enhancer (and only tablet) you need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 12” Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Windows tablet is great for anyone that has moved from a desktop, to a laptop and now wants to use a tablet with the Windows OS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc/tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to it but so far so good. I use it for my teaching job

    I would recommend this to a friend