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Customer Ratings & Reviews

$899.99

Customer reviews

Rating 4.7 out of 5 stars with 360 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the Surface Pro's portability, performance, and battery life, with users finding it lightweight and appreciating its fast processing speeds. The build quality and form factor also receive positive feedback, with users noting its quiet operation and effective heat dissipation. However, some customers feel the screen brightness could be improved and would like to see a better port selection, while others have concerns about app compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 360 reviews
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great work/life/school computer. My wife loves the color and having matching accessories is a huge plus

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    pc and tablet on one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ! Mini pc does everything i need it to ! 100% recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Key Pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    likes the PC much better with the key pad. Not only is it easier to use (for a senior) it also protects the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Surface Pro 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good screen resolution. Touch screen takes some time to get used to. Hover too long in one spot over the screen on a button and that command is activated. I takes a little bit of time to get used to. It charges quickly and has a fairly long life on a battery charge.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Fast, sleek, and perfect for work or play.” Loving it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs to be user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed in this product and I find that it is not as user friendly as other computers are laptops. One thing that I find particularly of interest is how it is, which I do not know that the keyboard just, it's changed from the normal size, are on the tablet to a shrunken, down size something about the size that I would use on my cell phone. There's no indication of why I did that. I have no indication of how to switch it back to its standard size that frustrates me very much and has along with other details, better not user friendly.This made me totally dissatisfied. Another thing that disappoints me is Microsoft's effort to save money by not putting a charger and a charge court with this unit. That's a cop-out to me. Add to any other user. I feel with the amount of money that they receive for this product. They could allow the inexpensive charger to be provided with the product that in itself tells me that Microsoft is not very interested in it's customers, but more so in the money it gets from them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this as a tablet/laptop. Have not had any issues. Be prepared to have a charging unit.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth, quick and fast. I have truly enjoyed using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and power. Great purchase. Recommend for people that travel and or have a docking station. I use it at my desk with my monitors then move to the couch in the evenings.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient, and seems to be the best of both worlds when it comes to a tablet/ computer.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using it for college easy to use. Quick to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Nice computer but….

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very fast computer. The reason I only gave it three stars is that I was told my monitor could be plugged into it, which is not the case. That was disappointing. I also didn’t realize it did not come with a plug to charge it. It only came with the cord. I am also having a difficult time Getting my wireless mouse to work.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Good to work and personal use has a lot of good features

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Tablet for College!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter to go to college. She loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim light everyday travel and easy to use! Use it anywhere and everywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface pro

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this laptop ! really great for college students

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2025 Surface Pro 12, PC+Copilot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Microsoft Surface Pro is amazing. I was a bit nervous purchasing a PC with an ARM processor, but no longer. It’s fast and has superbly performed all the tasks I have asked. I would highly recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Nice tablet for productivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet/PC is a nice form factor, it fits in my back and is portable for my remote job while handling all my office type paperwork.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Love my Surface!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, clear, lightweight, —-getting used to windows 11

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, the battery life is somewhat decent

    I would recommend this to a friend