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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 355 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the Surface Pro's portability, performance, and battery life, with users finding it lightweight and appreciating its fast processing speeds. The build quality and form factor also receive positive feedback, with users noting its quiet operation and effective heat dissipation. However, some customers feel the screen brightness could be improved and would like to see a better port selection, while others have concerns about app compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 355 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tablet for my daughter as a Christmas gift. She seems very happy. Very good performance overall.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great value premium tablet with Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent premium tablet with Windows to get work done. It is a good price point when you purchase with the Snapdragon processor which brings the price down. It still performs great with normal office apps.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer, surface, and touchpad combination is the best I’ve ever had. The functions work exceptionally well with Copilot and are great for my college courses. I use it almost every day. It’s lightweight and easy to turn on and off, which is exactly what I’m looking for in a notebook.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love. light weight, fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love. light weight, fast Love. light weight, fast Love. light weight, fast

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far so good :)

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great so far, and autopilot is amazing! Don’t be scared of the bad reviews, it’s really convenient and the dual modes work really well

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    College student review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works super well for college making taking notes and homework assignments super simple and smooth and running programs simple. The only complaint is the low storage space and how little the battery last when running demanding programs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability

    Rated 5 out of 5 stars

    surface pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup. Good price light weight and works great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum is a great PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product. Helped boost my productivity beyond what I had with the iPad because it directly works with everything I need from work. It is short on apps, so it is not a good tablet for enjoying "downtime" compared to others but great for supporting work while on the move.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    More than satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snapdragon has come a long way on Surface tablets. System is responsive, reliable. Battery life is incredible. Beautiful screen and the aspect ratio is awesome. So happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Microsoft Surface Pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface Pro is a light, powerful device to travel with on the road. However, I learned the ARM-based processors do not allow the classic version of Outlook to be loaded, which is very disappointing to lose that functionality with the new version of Outlook, that lacks a lot of options.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Microsoft Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and efficiently fast. My only wish is that it came with keyboard and cover as I have to purchase those items. But still, Microsoft is unsurpassed! I could never purchase another brand.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft surface pro works as expected. Bought the keyboard and stylus also.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface pro 12”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, quiet, and capable, the Surface Pro 12 is a polished entry‑level Copilot+ Windows 11 device ideal for students or professionals on the go. But its upgraded Pro 11 sibling often delivers better value and performance at the same price. Go for the Pro 12 if portability matters most—but if raw specs and accessory compatibility matter more, its slightly larger predecessor may be the smarter pick.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    This has helped me a ton with school!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a huge help with homework! I used to write everything out by hand in class but now I can download the notes and just annotate them throughout the class, also runs python pretty well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product the battery last thru my work shift. Quick and looks nice

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    SURFACE PRO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT QUALITY AND LOOK! THE SURFACE PRO IS EXACTLY WHAT I WAS LOOKING FOR.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my son. Great product and easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Pro 12"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently, I bought this for my daughter for school. She loves it. It's lightweight, folds up nicely, and is the perfect size for her backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface is a great computer. It’s lightweight and very portable. This is my second one.

    I would recommend this to a friend
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