Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB UFS - Device Only - Ocean.
  • Up to 16 hours of battery life* All day battery life for an on-the-go day. *Battery life varies significantly based on usage, network and feature configuration, signal strength, settings, and other factors. See <https://aka.ms/SurfaceBatteryPerformance> for details.
  • What's in the box: Microsoft Surface, Surface Pro 12" USB-C Charging Cable, Safety y/warranty, documents.
  • Specifications: * Battery Life: Up to 16 hours of local video playback * Display/Screen Size: 12" PixelSenseTM Flow LCD display * Storage: UFS: 256GB or 512GB * Processor: 8 CORE NPU * Graphics: Qualcomm HexagonM Qualcomm (8 Core) (45 TOPS) Adreno GPU Note: The text provided is already grouped and correctly formatted.
  • Laptop productivity: When paired with Surface Pro 12" Keyboard, Surface Pro turns into a thin, light, and comfortable laptop.
  • TM Brilliant 12" PixelSense LCD touchscreen Surface Pro 12-inch is built to be an incredible device for streaming your favorite movies, shows, and music. - - - sia prime video - Masten 1N -a Spets prime prime the idea of you Watch BOW + Included with Prime movies Set 9om Popular St
  • Designed to be a laptop or a tablet, the iconic 165-degree fluid kickstand delivers flexibility at any angle. Accessories sold separately.
  • Express your style with three color choices: Violet, Ocean, and Platinum. Surface Pro comes in these three colors. Available colors may vary by market. Accessories are sold separately.
  • The ports you need: Charge on-the-go, transfer data fast, or create the ultimate desktop set up with two USB-C 3.2 ports.
  • Always charged and ready: Store and charge Surface Slim Pen directly in the new pen storage area on the back of Surface Pro. Accessories sold separately.
  • Ink anywhere: Write, take notes, or draw naturally with Surface Slim Pen and Surface Pro. Surface Slim Pen sold separately.
  • "Microsoft Surface Power Unit Sold Separately 27W USB PD Minimum Wattage to Charge Surface Pro is 27W."
  • Surface Pro 12" dimensions: 0.30" (7.8mm) x 12" (304.8mm) x 10.8" (273.7mm).
  • You are the security. Windows Hello enables a password-less sign-in with facial recognition - there's no password to remember.
  • Copilot: Your AI companion. Speed up tasks, get personalized answers, or find creative inspiration right from your task bar.
  • Qualcomm Snapdragon X Plus processors offer powerful performance for everyday use, including web browsing, video streaming, and everyday productivity with Microsoft 365 apps. These processors are powered by a 45 TOPs NPU, providing revolutionary AI processing power.
  • Alt View 17. Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB UFS - Device Only - Ocean.
  • The text on the image is a keyboard layout, which is a diagram of the keys on a keyboard. The keys are labeled with their corresponding letters or symbols. The layout includes letters, numbers, and symbols such as the arrow keys, function keys, and punctuation marks. The layout is designed to help users understand the positioning and arrangement of the keys on a keyboard, making it easier to type and navigate the device.
  • Alt View 20. Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB UFS - Device Only - Ocean.
  • Alt View 21. Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB UFS - Device Only - Ocean.
  • Alt View 22. Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB UFS - Device Only - Ocean.
  • Alt View 23. Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB UFS - Device Only - Ocean.
  • Alt View 24. Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB UFS - Device Only - Ocean.
  • Unboxing the Microsoft Surface Pro 12″ video 0 minutes 59 seconds
  • 2-in-1 Performance and Flexibility of the Microsoft Surface Pro 12″ video 0 minutes 59 seconds
  • Work More Efficiently with Copilot on the Microsoft Surface Pro 12″ video 1 minutes 00 seconds
  • Smooth Performance with Up To 16-hr Battery Life Microsoft Surface Pro 12" video 0 minutes 51 seconds
  • Built-In Accessibility Tools on the Microsoft Surface Pro 12″ video 0 minutes 54 seconds
  • Recall (preview) - Timeline and Search video 0 minutes 31 seconds
  • Recall (preview) - Settings and Control video 0 minutes 30 seconds
  • Recall (preview) - Security video 0 minutes 26 seconds
  • Improved Windows Search video 0 minutes 28 seconds
  • Click to Do (preview) - Image Actions video 0 minutes 22 seconds
  • Click to Do (preview) - Text Actions video 0 minutes 27 seconds
  • Photos - Super Resolution video 0 minutes 31 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Surface Pro 12" and 13" Sizzle Video video 1 minutes 00 seconds

Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB UFS - Device Only - Ocean

Model:
EP2-33676
SKU:
6623673
Highly rated by customers for:
Last Minute Deal
Your price for this item is $699.99
The comparable value price is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 305 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the Surface Pro's portability, battery life, and overall performance. Many users appreciate its build quality, processor speed, and lightweight design, noting the quiet operation and effective heat dissipation. The form factor is also praised for its ultraportable design. However, some customers feel the screen brightness could be improved, and others expressed concern over the limited port selection and app compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 305 reviews
  • Pros mentioned:
    Portability

    very nice computer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 85 yrs old and works well and so far easy to use . Geek Squad helped me set it up, I needed to get a new computer because my old one was losing battery power

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB UFS - Device Only - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    College Student Loves this Surface Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter in College and she loves it. It is light and very functional!

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    New Surface Pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is good and this meets all my needs. Im certain this has capabilities I haven't even tapped.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    New Surface Pro

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It replaced a 9 year Surface. It's performing better than expected.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Copilot Jacks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Quality, easy to work, and good price. Thank You

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    GREAT

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tab. Convenient. Easy to carry. Efficient and durable.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB UFS - Device Only - Violet

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Love this Gem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Surface Pro it meets all my expectations and then some. Would definitely recommend it!

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB UFS - Device Only - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    great for on the go needs

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is perfect for me to carry with me on my sales calls. When I get back to the car, I don't have to pull out my laptop to make all my notes.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum

    I would recommend this to a friend

  • Microsoft pro 12”

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Light weight and easy to control. Color is great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    good purchase for its use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife, and she loves it. She needed one for creating/editing designs for embroidery and sublimation projects

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum

    I would recommend this to a friend

  • Microsoft Surface Pro- love love love!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this laptop!! Needed a note taking laptop for the start of high school. Detachable keyboard makes it a comfortable option for taking notes with her stylus. Sturdy magnetic connection for the keyboard and pen that automatically charges when attached!!

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Efficient. Does the job well. Office at a go

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Light and strong

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to unlike surface. However, when I got this one, my mind is change. It is thin, light and strong.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Works well!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been great so far! great little laptop/tablet that gets the job done.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Surface Pro does it AGAIN!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3 surface. I love the fast charging capabilities and how light weight this computer is!

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB UFS - Device Only - Violet

    I would recommend this to a friend

  • Surface pro Snapdragon

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for school, was hesitant bc I’ve always been a Mac person but I actually use this way more than I expected & have hardly touched my Mac since. I love the notes/writing feature on the touch screen.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for photo editing and I have no problems while doing it, highly recommend!!

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Surface

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product when bought with a keypad and pen. Very happy with product

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! So happy I made this purchase will be telling my friends and family to get this exact one.

    I would recommend this to a friend

  • Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for college and it preforms beautifully. It doesn’t over heat even when I have 10 different tabs open.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB UFS - Device Only - Violet

    I would recommend this to a friend
Page 8, Showing 141-160 of 305 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.