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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 370 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-370 of 370 reviews
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Great as a PC, Complicated as a Tablet

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with a Microsoft Surface Pro. The four star rating is because I don't personally like it as a tablet, however I would give it five stars for the PC functionality. Regarding the tablet use, I was hoping for more of a dedicated tablet with a screen of apps, however it is more of a touch friendly PC. If you are looking for that type of use, it is awesome, just not how I expected it to be. As far as the PC functionality, what an awesome product. I enjoy using this separate from my work computer to get personal tasks done that require more features than a smart phone. Great for viewing and editing documents in MS office, especially excel and word where phones lack. It is basically a fully functional laptop in a compact form. Startup and usage is fast and reliable and the sync with my other windows devices is efficient. We all know how windows works, so I won't bore you with details on that, however I want to highlight the quality of the surface pro. It feels premium, is definitely well built and will last, and has great battery life. I love the two USB-C ports and the fold out stand is metal just like the rest of the device. Really, this product is so nice to feel and use!!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Wow, what a laptop!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opened the very thin box and my brain said, “this isn’t a laptop, it’s a tablet”. I went through the setup process and the Microsoft Surface Pro referred to itself as a laptop. If it’s a laptop, then I can add software, not just apps. So, I installed my previously purchased Microsoft Office 2021. I was surprised but the Office Suite did in fact install. Installed in ten minutes. So far it works just like it should. That’s a woo hoo! Here’s a few more. I happened to be traveling right after receiving this beauty and at the airport I did not have to take my Suface Pro out of my bag to go through security. Fabulous. The Surface Pro can be used like a tablet (touch screen) making it very convenient. Awesome. The image is simply outstanding. Another win. Setup was very easy. I think I answered four questions. It did take about 2 hours to install all the updates during the setup process so plan for that. I accidentally hit the corner of the Surface Pro on the corner of my glass desk. Fortunately, it did not crack the screen, but it did dent the corner, darn it. Thus, the Surface Pro is very portable but not indestructible. Copilot created a lovely picture of a polar bear when I entered a message asking for one. Next, I used the microphone feature with Copilot and we had a lengthy conversation about dogs, rabbits etc. I was pleasantly surprised with the conversational interaction I was having with Copilot. I expect I’ll be asking more and typing less with the Surface Pro. With the accompanying keyboard and pen, the Surface Pro is definitely my new go-to laptop. Yes, it is a laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loveee

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer so much. I’m used to apple products I have been adjusting to microsoft but the computer comes with many tutorials and it’s easy to use i love the 2-in-1 as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great school device.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school, I love the onenote app and taking notes on the surface. I found that the stand is a bit awkward, and I prefer a laptop, as you really need a table to use the Surface Pro. But it’s great at what it’s meant for. The screen is very shiny so it does reflect a lot of light, so it’s hard to use in bright rooms or outdoors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Surface is amazing, so handy and easy to travel with! Absolutely love it!! If you’re considering it, just go for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft for the win

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although the screen and keyboard is smaller than what I usually like this offer is excellent battery life excellent graphics and overall I am very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My gadgets

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good product for tech heads and of a very good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface 12

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop. Super fast. I prefer it with the keyboard vs not. Happy with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for work related to plans and architecture

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Same good product as the original one I bought.

    I would recommend this to a friend