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Customer Ratings & Reviews

$1,149.99

Customer reviews

Rating 4.7 out of 5 stars with 390 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the Surface Pro's portability and overall performance. Many appreciate its excellent battery life and fast processor speed. The design, weight, size, and color options also receive positive feedback. However, some customers have noted concerns about heat dissipation and the limited port selection, as well as the lack of included accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-390 of 390 reviews
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great as a PC, Complicated as a Tablet

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with a Microsoft Surface Pro. The four star rating is because I don't personally like it as a tablet, however I would give it five stars for the PC functionality. Regarding the tablet use, I was hoping for more of a dedicated tablet with a screen of apps, however it is more of a touch friendly PC. If you are looking for that type of use, it is awesome, just not how I expected it to be. As far as the PC functionality, what an awesome product. I enjoy using this separate from my work computer to get personal tasks done that require more features than a smart phone. Great for viewing and editing documents in MS office, especially excel and word where phones lack. It is basically a fully functional laptop in a compact form. Startup and usage is fast and reliable and the sync with my other windows devices is efficient. We all know how windows works, so I won't bore you with details on that, however I want to highlight the quality of the surface pro. It feels premium, is definitely well built and will last, and has great battery life. I love the two USB-C ports and the fold out stand is metal just like the rest of the device. Really, this product is so nice to feel and use!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer it’s amazing. Exceeds expectations

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Loveee

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer so much. I’m used to apple products I have been adjusting to microsoft but the computer comes with many tutorials and it’s easy to use i love the 2-in-1 as well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Surface is amazing, so handy and easy to travel with! Absolutely love it!! If you’re considering it, just go for it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Microsoft for the win

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although the screen and keyboard is smaller than what I usually like this offer is excellent battery life excellent graphics and overall I am very satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great school device.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school, I love the onenote app and taking notes on the surface. I found that the stand is a bit awkward, and I prefer a laptop, as you really need a table to use the Surface Pro. But it’s great at what it’s meant for. The screen is very shiny so it does reflect a lot of light, so it’s hard to use in bright rooms or outdoors.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Surface 12

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop. Super fast. I prefer it with the keyboard vs not. Happy with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for work related to plans and architecture

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Same good product as the original one I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My gadgets

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good product for tech heads and of a very good quality

    I would recommend this to a friend