Customer Ratings & Reviews
- Model:
- EP2-33671
- |
- SKU:
- 6623672
Customer reviews
Rating 4.7 out of 5 stars with 389 reviews
(389 customer reviews)Rating by feature
- Battery Life4.8
Rating 4.8 out of 5 stars
- Durability4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the Surface Pro's portability, performance, and battery life, with users finding it lightweight and appreciating its fast processing speeds. The build quality and form factor also receive positive feedback, with users noting its quiet operation and effective heat dissipation. However, some customers feel the screen brightness could be improved and would like to see a better port selection, while others have concerns about app compatibility.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Screen brightness
Rated 1 out of 5 stars
useless
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft should really stop making tablet-laptops. I thought switching to arm will help them,but it is the same as before. Problems with touch-screen, poor performance, gets hot in seconds. This thing should cost no more then $250
This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum
No, I would not recommend this to a friend Rated 1 out of 5 stars
Best Buy Sucks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was received broken and defective. I requested a replacement and was told that it would arrive the following week. It did not arrive, I called and was told that they issued a refund instead of replacing the product. I was transferred and hung up on. I called again & I requested a replacement a second time and they refused to process it at the original purchase price. This is a Best Buy issue.
This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within a few weeks, the device does not charge correctly! It will not hold a charge and have tried other chargers to see of that was the issue and its not!
This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum
No, I would not recommend this to a friend- Cons mentioned:Port selection
Rated 1 out of 5 stars
Amazing, but....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great alternate to a desktop. Definitely get the key bored. Wasn't aware only 2 usb-c ports
This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB UFS - Device Only - Ocean
I would recommend this to a friend Rated 1 out of 5 stars
Best Buy robbed me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I can give NO STARS I WOULD! Best Buy and Door Dash unfortunately work together. So the Door Dash Driver STOLE my computer out of the box in front of my house and BEST BUY AND DOOR DASH WONT RETURN MY $2,000!! DO NOT TRUST THESE 2 CORRUPT COMPANIES!! They don’t care about the customers or their hard worked money!!!
This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum
No, I would not recommend this to a friendRated 1 out of 5 stars
Item sold as "new" turned out to be "stolen"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was sold to me as "new" but turbed out to be "stolen" Item had to be returned for another "new" one & had to be set up at another location
This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your rating request leaves needs improvement. I do not remember specifics. I am not happy with Best Buy. I feel I was ripped off. What I was shown in the display was not what I got
This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working as soon as the return warranty was over
This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB UFS - Device Only - Violet
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked okay but the customer service while trying to return it made my whole experience a complete mess
This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum
No, I would not recommend this to a friend




































