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Customer Ratings & Reviews

$1,149.99

Customer reviews

Rating 4.7 out of 5 stars with 396 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers are delighted by the Surface Pro's portability and overall performance. Many appreciate its excellent battery life and fast processor speed. The design, weight, size, and color options also receive positive feedback. However, some customers have noted concerns about heat dissipation and the limited port selection, as well as the lack of included accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 396 reviews
  • Rated 4 out of 5 stars

    MS Surface Pro-12" Snapdragon X Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Great processing speed, screen and features. Unfortunately, the package does not come with a charging block. Just a USB-c cable. This is a relatively inexpensive item that should be included to complete the package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! My wife needed a new tablet with Windows 11. This Microsoft Surface Pro is perfect!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It's lightweight and easy to carry around. And if you add the keyboard and pencil, you have a computer on the go. Very chic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied MS Surface customer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    another excellent product from Microsoft. Sleek, not heavy, easy to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of use, love the color and the customer service at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Christmas gift. My daughter loves it!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc/tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to it but so far so good. I use it for my teaching job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 85 yrs old and works well and so far easy to use . Geek Squad helped me set it up, I needed to get a new computer because my old one was losing battery power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro - Feedback

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Surface Pro...It is compact and easy to carry with all the bells and whistles of a laptop. Excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats an iPad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stellar laptop/tablet. Better than an iPad and more nimble than a Mac.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface pro 12"

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great microsoft surface pro tablet. But found a cheaper option. That was not price matched because of its third seller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr brown

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product at a good price . Checks all the boxes i need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used a MacBook for a while and kept having issues- definitely recommend switching to Microsoft especially if Apple is not working for you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still figuring it out. However after restarting the first time, I received a blue error screen that I could not get out of until I received a security screen allowing me to undo the restart. Other than that, the screen and color are beautiful. And has been able to perform what I need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always so easy when I walk into Best Buy. I just tell the staff what I’m looking for, and they immediately help me find exactly what I need. The customer service team is always great! Thank you for having knowledgeable, friendly people available to assist in the store. If it weren’t for them, I might not feel confident buying electronics elsewhere. I shop at Best Buy because I know I’ll always get the help I need. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro 12 inch Ocean 512gb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! It’s so pretty and portable and easy to carry around! I like it a lot! I am enjoying using it so far! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for on the go needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is perfect for me to carry with me on my sales calls. When I get back to the car, I don't have to pull out my laptop to make all my notes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer-tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 2 surface computers and I have always liked the type cover being able to detach itself allow it to become a tablet . The pen is also nice to have and co-pilot is very very nice .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product i love it nice screen and processor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lightweight small screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and portable. Screen a little small but usable.

    I would recommend this to a friend