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Customer reviews

Rating 4.6 out of 5 stars with 1334 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,334 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is ok with good display and battery life.

    I would recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi pwong, thank you for sharing your positive experience with the Snapdragon X Series processor. We’re delighted to hear you’re satisfied! We did notice your star rating is a bit low compared to your feedback. Is there anything specific that influenced your rating? snapdragon

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good job microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Laptop/Tablet, It has the same level of performance and class as an Apple IPad. I Recommend this one to a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazzzziinngggg!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it ! So easy and love that it has face recognition! So I don’t have to type my password in each time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleasantly surprised.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has been a great device. I Hope widows app store steps up there game. Would make this devices a powerful tool for work and leisure.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface. The picture is great as well….

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Does anyone everything you need! We won’t buy any other kind of laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro 11 Elite Sapphire

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really good, so happy I chose this over other options, also it’s really great for school too 10/10 for sure and I love the color too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product , 100% recommended, good price and nice look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised by how nice this laptop is. The keyboard (with pen) is detachable. The main body of the laptop has a big screen and it's easy to see. Pictures and videos are clear. It has a kickstand, allowing the screen to sit up for easy viewing. It cost a bit more than some other laptops but it was worth the extra - going back to school i needed a fast and reliable laptop with plenty of memory.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Beautiful laptop; MacBook dupe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was soooo good! If you have the money to pay for it, then I’d totally recommend. But, if you don’t have the money to pay for it AND the keyboard AND the stylus, then you shouldn’t get it. Overall it is very easy and fast to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop! Checks all the boxes, I use this primarily as a work laptop but also at home. Excellent battery vs performance. As long as you aren’t going to use this for extreme gaming it doesn’t get better than this.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this surface pro. Easy to carry around and multiple features for teaching’s such as drawing with stylus and typing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok, but dont upgrade the SSD to a WD one.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tablet because it was the more affordable of the snapdragon x elite models. I knew I would need a new SSD for what I planned to do with it. Microsoft has made it super easy to access your SSD so you can upgrade it. you would think by doing that they would make sure that the tablet was able to run any major brand SSD which is not the case. I got a WD 2TB at the store while I got the tablet. Once installed I had constant shut downs at random times, blue screens, and other issues. I would not call myself a professional with PC repair but im also not novice either I build my own PCs and never had issues. As it turns out Microsoft tablets cant accept the higher end WD 2TB SSDs because they use too much power. I tried changing settings and fixing that issue that way but it did not matter the issue was still there. I tried as much research as I could and basically the only answer was to use another brand SSD. I ended up selling the tablet with the original 512gb ssd back in it to a friend. You would think a company as large as Microsoft would assure their computer would accept any major brand SSD without issue. If these no name off brand computers and tablets, and even my Rog Ally can run them just fine this should. I do not recommend if you are planning on upgrading. pro side of things, the screen is amazing on these things and the Snapdragon x elite did a great job running adobe programs and affinity programs without issue. I used Davinci resolve as well but just briefly because of the issues I had

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice small, powerful device. The lack of ARM compatibility can be frustrating

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Another Surface Pro for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fan of the Surface Pro, no complaints there. Copilot is awsome! Works well with Yamaha Keyboard also. I would have given 5 stars except for the fact that the keyboard and pen were not included in price. Microsoft has a history of overpricing there products and services.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for College

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter for College and she is very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best device ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best device ever. It is extremely portable and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tablet. Great for work and entertainment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with computer and comes in very handy for so many activities

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for Business Travel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for travel and boots up quickly. A bit heavy when compared to my Lenovo Yoga 9i but it's a great unit!

    I would recommend this to a friend