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Customer Ratings & Reviews

Your price for this item is $1,199.99
The comparable value price is $1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 1246 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,246 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I’ve been using it to study and do my online courses and it’s been very very accurate and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s light weight, which is exactly what I need right now. Haven’t yet made my mind up about Copilot, but other than that the laptop is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy With Microsoft Surface Pro 12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is great. Thanks. Ryan, the sales person at the McKnight Road Best Buy was amazing. He is an excellent representative of your company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I replaced my old Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a 13 yr old Surface Pro3 with this. I love it. I was afraid to replace my ole Surface because I liked it so much, but this is even better. Really love the OLED screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11 recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a surface pro 6 to an 11. It works just as my previous SP did but faster and more capable and with a longer lasting battery. I got the 32gb /1TB machine. The OLED screen is also sharper and brighter. I love the light weight and portable nature of the machine. All in all a very good purchase especially since it was on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tablet with some downsides.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only good windows tablet form factor available in the market today. Also 3:2 aspect ratio is better than 16:10. Great for media and browsing. But for developers, Arm cpu is still lacking many app support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I'm loving my Surface Pro! I've dreamt of the day I owned one and it's finally happened! YAY! I had read a review about the fact that it's not necessarily the easiest to "hold on your lap" and I would agree. That's probably the biggest downfall I've found so far. I even got a full case for it with stand and it's still not the best for the lap. I kind of wish I would have gotten the pro keyboard that doesn't require it to be physically connected so the keyboard was the only thing that has to be in my lap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what the wife needed. We have been surface pro fans for 15 years and this on checked all of the boxes. They price matched for a great price as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 11 works fantastic. Took a little bit to learn windows 11 but its a work in progress. I previously had a Pro 5 and this one is slimmer and looks great. The price was right as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows surface pro for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY SURFACE PRO!!!! I take it everywhere with me. It’s so light weight, I can work with it like a tablet yet it’s my computer. It has helped me run my business from literally anywhere. I am officially a trader from apple to windows. Sorry not sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tablet laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this surface pro is awesome! it performs great and it starts right up. it runs so fast compared to my old hp laptop. I love using the smart pen on it and its light and easy to cary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My christ gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought myself this for my christmas and I must say I am inlove. All the features I need and more. Very sophisticated

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love, just one set back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I am so excited to use it in college! However I wish the keyboard would have came with the computer. Battery life is good it last over 3 days without charging. Though dies real fast when you play games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. This is the second one I have owned. It is small and lightweight easily portable. Connects great with my 27" monitors using Samsung's recommended dock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice, but expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all nice: The system is fast,and easy to use system. Extremely portable. My only ‘mild’ concern was the over price (price of computer + keyboard + pen)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! It is quick, has long battery life, and very light when carrying in my bag.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best of Both Worlds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great versatile option for people who need the functionality of a tablet and a computer. I was carrying an iPad for my teaching, and my MacBook for my more serious tasks. Now I carry one device, and I am so glad I made the switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    6 ⭐️⭐️⭐️⭐️⭐️⭐️ for Beat Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ever! My second one and loved the first but this is even faster and full of storage with more AI features. Geek Squad set it up for me and as always did a great job! 6 stars ⭐️ for Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing battery.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome battery life and really fast and responsive. Love the keyboard and detachable feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are now a Three Surface Pro Family!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. I’ve wanted one since I had an earlier version as a work machine. Since then, I’ve purchased Surface Pros for my wife, daughter, and now me. Only quibble I have is that the keyboard is NOT backlit as the website may lead you to believe. So happy to finally have my own Surface Pro!

    I would recommend this to a friend