Customer Ratings & Reviews

Love my new surface!! The extra storage resolves my issues

Good equipment and service; I was properly advised on how to renew my laptop

This one has wifi and all capabilites to be efficient. No issues. Including windows updates. All apps used outlook, multiple browsers open and running in background works just fine. Only issue did not have eSim capability.

Enjoying this surface pro soo much! This is my second surface pro. I purchased my 1st one in 2015. I purchased this one for the copilot feature. Love the touch screen!! My old one is gray. I went for the sapphire (blue) this time.

This is my 3rd Surface and I love them! Hopefully, this time, I have enough memory to carry me the distance.

Love my laptop and the customer service was excellent. They helped me choose the right one

It's an okay investment. It wasn't meant to replace a full blown desktop or gaming one but it can be used as a mini-laptop

I love this computer! It was easy to set-up and use immediately. It is perfect for a second computer to use for my crafting!

Good product overall. I definitely wish that it was a little bit faster for the price, and the keyboard attachment doesn’t always connect as it should, but otherwise it’s good. To be honest, unless you need a Windows device for work or school, I’d recommend a Macbook instead.

I love my Surface Pro!! I wanted to switch from my MacBook Air to a small profile laptop with a touchscreen but having the optional keyboard is perfect!

The product was just what i wanted. it cost more than i planned to pay, but i was able to get a 200.00 discount.

Truly shocked there is no Lunar Lake or Ryzen option. Snubbing the community of users that relies on peripherals that are compatible with the x86 architecture is a huge risk for Microsoft. After getting one of these, I had to quickly return it because I couldnt scan anything, only my HP standalone printer worked with it. My epson peripherals -- printer or scanners-- did not work with it. I picked-up an HP all in one printer/scanner, which only randomly worked with it, on either the scanner side or the printer side. I then picked up an HP Omnibook Ultra Flex 2 in 1, 14", with a Lunar Lake processor, 32 gigs of Ram and a 2TB internal drive, on sale ($400 off), which included a pen, and couldnt be happier. I am not sure I'll go back to the Surface Pro, where everything is ala carte (e.g., keyboard/pen), the cost is premium, and it's honestly not worth the hassle. The truth is, the surface pro was never a great tablet, but it was a terrific portable laptop, but the new models by the competition are also terrific portable laptops, and they dont up-end your technology ecosystem with niche processor choices.

I really wanted to like this computer... It's feature-rich and fun. But it's not got the most basic thing a laptop needs: reliability. Sometimes the charger works. Sometimes it doesn't. Sometimes the pro keyboard charges. Sometimes it doesn't. Sometimes it just wakes up when you hit the power button like a regular tablet. Sometimes you'll just be staring at the windows logo for 30+ seconds waiting for it to boot up again like you fully turned it off or something instead of just shutting the lid. Generally, startup times are rough, the longest I've seen in many years. Even in the 3 minutes of typing this, the screen flashed black and now is a warm light tint instead of white. It has very long startup times. Software misbehaves with ARM. I never got VLC for Arm to work, and VLC for Intel run with compatibility emulation doesn't work quite right. Super basic stuff here. Haven't gotten my external drive I've been using for years to consistently connect to the USB-c port with a hub (and there's no USB-A port). Haven't gotten Windows network drives to behave consistently. And copilot is a marketing gimmick. Very untrustworthy and generally annoying. One of my first interactions with it was just asking "what day of the week is the 20th?", to which it responded with a random day which was not correct for this month, the next month, or the previous month. Instead of being concise and correct, it's fluffed with dialogue-like words asking you how you're doing and things (weird) and gives inaccurate data. MS Paint AI is a gimmick too. Fun for 30 seconds and then when you actually need something from it, it's just not good enough. If it just worked right, it'd be 5 starts, maybe 4 since AI is still just a gimmick at this point.

Good PC Tablet device, but pricey and accessory keyboard and pen are sold separately.

Very deceptive ad. You are only buying the screen. No keyboard. And can’t be used on lap as regular laptop can.

I love this little tablet, even playing the call of duty bop6, love zombies. Downside, need to buy extra accessories to plug in extra monitors, wired mouses, etc

The unit itself is great to use but the Microsoft keyboard will work only about 25% of the time. The other 75% of the time I have to detach and re-attach to make keyboard work. Wish I knew about that before buying. Would recommend if you are OK with not using the keyboard.

Really great service and love the item. This was the first time buying something like this from them and been very satisfied.

Not suitable for travel entertainment. Due to Microsoft conflicts with other parties, no video downloads are possible to watch during long flights. The $200+ Flex Keyboard only works with the Surface and nothing else. I tried to install Android, and the Surface could not even recognize the bootable USB Drive.

I have owned 3 different Surfaces and this one is amazing! I love the copilot feature and overall quality of it. I would definitely buy it again!