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$2,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1328 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,328 reviews
  • Rated 5 out of 5 stars

    great mothers day gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mothers day gift to my mom who needed a new computer and tablet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for basic tasks but routinely having connection issues between the device and keyboard as well as freezing when trying to print documents utilizing Microsoft Word

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a previous version of the surface and loved it. So when it was not able to do what I needed I knew I was getting another surface. Just love the interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product and support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to use and got immediate response for pickup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    His new toy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is happy with it so I am happy and he is using it lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I love that its a laptop and tablet in one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy I've made in sometime

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and worthwhile monetary decision on my part. Best Buy assisted with my decision and their over the phone ordering process was easy and very helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this product was perfect except for the internet connectivity. I suspect it's a one off problem and I just happened to have gotten a faulty one that fell through a crack in the quality assurance process. Thankfully, best buy protection plan kicked in and I wa able to return it for a different brand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Check support of Snapdragon processor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product but came up with issues with the Snapdragon processor. I could not get the Brothers software to load and had to use basic Windows 11 drivers. Also the Acronis True Image and Cyber protect software would not load. I did contact tech support from both companies and they do not support Snapdragon and no idea if they will or what the time frame would be. Kind of disappointing since I previously owned a surface pro 7 but Intel based.

    I would recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hey HappyClothes, Thank you for your feedback. We’re continuously working to expand support for more applications, both natively and via emulation. Please visit https://www.qualcomm.com/products/features/windowsapps to see the most popular supported apps. snapdragon

  • Rated 5 out of 5 stars

    New Microsoft Surface computer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sales and Geek Support services were provided.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall, but had to warranty it because the speaker mesh started coming out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ky’s laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loves her new laptop and is excited to use it to help her in high school and in college in the fall.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hat and Hate!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love and hate. Love the way this is functional for college, however the back stand is flimsy and after 1 year of use, its already broken and won't stand up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product from Microsoft. Amazing Surface Pro model with advance and fast operating system. Highly recommended to buy everyone and specially to Microsoft surface user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best purchase of the year as of yet. Really like how you can have a tablet and a computer all in one. Great for productivity, studying and even chatting with friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Right

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Surface Pro (11th Edition) was just what I was looking for in a tablet. The pen works very good for drawing. The storage for the pen in the keyboard is a nice location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick, fast (operation and charging), convenient Pen feels much better than I thought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro 11 will last a long time.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last surface was surface 3, bought 6 years ago, and its stll as good as new after rough handling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the help.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help I received purchasing my computer was super helpful I really appreciated it since I didn’t know to much about the product. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Day trading is simple and secure. Pen works well, keyboard is flimsy but that’s ok. Those are add ons anyway

    I would recommend this to a friend
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