Customer Ratings & Reviews

Well, here we go…AI…Integrated into a computer. I was super excited to get my hands on Microsoft’s Copilot + PC…I tuned it on and went through the basic windows set up…and I was waiting for that moment like in the movie “Her” where the AI started talking to me and I would be blown away…and that didn’t happen. So then I hit the dedicated Copilot button on the Surface Pro Keyboard and started asking it some questions… Like “plan a trip to Pawhuska, Oklahoma”. I already planned a trip there for later this summer, but I was curious as to what it would say. That’s when it began to feel a little more like the “Her” experience. The voice is super conversational. Subtle inflections in the voice and tone make it warm and friendly. The data was good and she offered some ideas that I had not come across. The day she planned was from the drive out of town to the location and was a day trip. What I found helpful was the fact that I think I was unrealistically planning too many activities in a day trip and Copilot helped me understand that because Copilot’s time line considered things in a more realistic fashion and not just trying to cram a bunch of things into a single day trip. That’s a real game changer. We are going to make it a two-day trip now. Copilot really brought insight and value in a very novel and powerful way. I asked Copilot to create a weekly menu for a medical condition I have and it did…I asked it to tell me a story about our Sun…and it did…about how it would burn out in about 5 billion years. And it’s not just the conversational and information aspects that are subtle but impressive. The onboard camera for video calls. I noticed the background blurring and effects are more defined and smooth looking. They look more professional for a lack of a better description. The slim pen (sold separately) writes so crisp and clean. It is fast and responsive and looks just like my handwriting. AI is assisting with that as well. Then there is the image generation that kicks over to DALL E 3. I wanted an elephant driving a car….and I got a few versions of that. Very impressive. I could see how I will be probably upgrading to Microsoft Copilot 365 for the integration into the Office suite. As impressive as it all is and it is… I have just a pang of disappointment though. I really wanted a fully engaged AI experience like in the movies…and it’s first generation. It is the future and Microsoft is right in the lead of things…but again, It’s still first generation and has a long way to go before it’s like the movies. I don’t think that is fair to Microsoft…my expectations, like my day trip were unrealistic. But as I played with Copilot more…I really began to see where we are going…It is going to be wild and surreal ride. BUT…EVEN IF Copilot was not on the Surface Pro, the hardware is ABSOLUTELY PHENOMINAL!!! The 13” OLED is just gorgeous! The colors and brightness and crystal-clear text and graphics are truly spectacular! The amount of sheer horsepower in such a small and portable design is really awe inspiring and a technical marvel! The design and color palette (Dune in my case) of the unit really stands out. It’s one of the most striking looking pieces of tech I have ever owned. The Surface slim pen and Keyboard are an absolute must buy with the Surface Pro. It’s like cookies and milk and not having cookies! I digress, The keyboard and pen combined with the Surface Pro is a one and done laptop replacement that looks gorgeous, feels amazing in the hand and with the power of the Snapdragon X Elite is truly a laptop replacement tablet! Then there is the battery life. When Microsoft says all day battery life… they mean it. That’s a big deal for me and the magnetic charging is also really nice. I love the way Microsoft designed the “kickstand” on the tablet as well. That is such a nice feature, that I was unsure of. It looks kind of weird in the marketing and pics of the unit but in practicum and daily use, it’s the most stable and versatile idea out there. The stand that you don’t have to pack, manipulate… you set it an it works. Really cool. The last thing I really liked was that Microsoft is really stepping up their recycle game. The Surface Pro enclosure is made of 72 percent recycled material and the aluminum alloy and rare earth minerals they use are 100 percent recycled. That’s important to me. Good on you Microsoft! Overall, just amazing tech infused with the future of humanity (gulp).

I’ve really been looking forward to testing out the new Surface gear from Microsoft this year. Microsoft's new Surface Pro 11 with Snapdragon X Plus boasts a familiar design but promises a leap forward with its Copilot+ PC standard. Unlike previous ARM attempts, this Surface Pro features a Qualcomm Snapdragon chip with an NPU for on-device AI tasks. This translates to exceptional battery life and performance that are supposed to rival high-end processors. Here is how it went: —Unboxing, Initial Impressions, Setup— Despite the familiar matte black design (identical to the prior generation), the Surface Pro 11 Copilot+PC impressed me with its snappy performance from the moment I booted it up. After a quick setup process which downloaded the new Copilot features, the vivid display and smooth UI navigation hinted at the power of the Snapdragon X Plus chip. It was a frustration-free experience that left me eager to explore more. —Applications on ARM— While the Surface Pro 11 comes pre-loaded with some essential ARM64 Microsoft apps (OneDrive, Office, Teams), compatibility can be a hurdle for us early adopters. Many popular applications, like Adobe and Google Drive, lack native ARM64 versions. However, Microsoft's emulation works surprisingly well for most x86 and x64 apps, with only specific tools requiring a true ARM64 version (Like Google Drive and many VPN apps). The good news is, with more ARM64 devices hitting the market, developers are likely to prioritize native ARM64 support soon. This, combined with Microsoft's push for wider adoption by other manufacturers, should solve the compatibility issue in the long run. For most users, these shortcomings won’t be an issue. Third party apps I’ve installed and confirmed ARM64 support: Google Chrome VLC (via nightly build) 1 Password (via beta insider build) Netflix Hulu Geekbench 6 Powertoys (preview) Package Tracker Spotify —Performance— The Snapdragon X Plus holds its own against the top-of-the-line i9 desktop CPU. While the i9 beats out the Snapdragon in single-core performance (2440 vs 3134) and multi-core (12626 vs 20507), the Snapdragon's efficiency shines. It delivers similar single-core performance with far better battery life (12 hours vs 30-60 minutes). Even with half the cores, the Snapdragon keeps up in multi-core, exhibiting impressive processing power for a mobile chip. I was able to achieve 6 hours of work with 48% battery remaining, a vast improvement over previous laptops. Overall, the Snapdragon X Plus offers impressive performance with outstanding battery life. —Copilot+PC Features— Microsoft's Copilot integration with Copilot+PCs offers intriguing features, but most are in their early stages. Paint's AI enhancements like Cocreate and Image Creator sound innovative, but their accuracy and usefulness are currently limited. They might be fun to experiment with, but for practical purposes, they're not mature yet. I asked Cocreator to assist me with drawing “a grandfather clock positioned in the middle of a modern living room surrounded by glass walls with trees visible outside.” What I got, was incomplete (see attached screenshots). Video conferencing features are more promising. Background removal, live captions, and language translation are genuinely helpful additions, especially for remote work. Copilot integration with Office holds potential for improved grammar, document writing, and creative assistance. However, its effectiveness remains to be seen. Overall, Copilot features are a work in progress. While not a selling point yet, they offer a glimpse into future possibilities. As these features mature and integrate with everyday apps, their use case will increase significantly. —Conclusion— The Surface Pro 11 Copilot+PC is a great leap forward in processing power and battery life, thanks to the new Snapdragon X Plus chip. However, the lack of a bundled keyboard and some limitations with Copilot features and ARM64 app compatibility make the overall value proposition a bit questionable, especially considering the high price point. Despite these drawbacks, Microsoft's innovation is commendable, and future advancements in Copilot and ARM64 compatibility have the potential to make this device a clear winner.

This computer is awesome. Brilliant screen. Fast. Lightweight. An incredible battery life. I have had very limited issues with applications not being compatible with the ARM chip. Microsoft SQL server doesn't work yet, but that is it. POSTGRESQL was a simple remedy, plus a better database anyway.

I love this device-we've owned Surfaces from the beginning of the line. I currently have this machine for my primary office computer and a Surface Pro 7 as my personal machine. The Snapdragon processor seems to be plenty powerful for what I need but one thing to check before you jump into the Snapdragon is compatibility with the software you need to run. I discovered the Adobe products are not all supported yet, and a couple of legacy peripherals I have also don't have drivers. Not a big deal because we have several computers we can hook them up to for the rare needs. But because the processor is fairly new to this application, be sure to check your software. Other than that, I would recommend this computer to users who may be doing lighter graphics and office applications as well as browsing etc. Battery life is very good, so far, but I've only had it for about 6 weeks.

This remarkable computer truly stands out, delivering an exceptional user experience that far surpasses expectations. Boasting blazing-fast speeds and an impressively long-lasting battery, it handles multitasking with unparalleled ease. I can confidently say this device is a revelation – far more impressive and user-friendly than anything I've experienced before. When paired with its accompanying keyboard, it transforms seamlessly into a perfectly functioning laptop, yet retains its versatility for standalone use as a convenient tablet. This product is, without a doubt, a must have household product.

Outstanding Versatility and Performance – A Must-Have Device! The Microsoft Surface Pro 11th Edition is nothing short of amazing. The 13” display is crystal clear, making it perfect for both work and entertainment. Powered by the Snapdragon X Plus processor, this device delivers incredible speed and efficiency, handling multiple applications without a hitch. The 16GB memory and 512GB SSD ensure seamless performance and ample storage space, even for resource-intensive tasks. One of the standout features is the Copilot+, which elevates productivity to a whole new level. It integrates smoothly with the system, offering AI-driven insights and assistance that enhance daily workflows. Whether you’re managing documents, creating presentations, or browsing the web, Copilot+ makes everything feel intuitive and streamlined. Additionally, the Surface Pro’s design is sleek and professional, with the Dune finish adding a unique and stylish touch. The portability is unmatched—it’s lightweight yet durable, making it ideal for on-the-go use without compromising power. Overall, this is the ultimate device for professionals, students, and creatives alike. Microsoft has truly outdone itself with this model, combining cutting-edge technology, powerful performance, and beautiful design. Highly recommended!

Love the device! Great screen, great battery, and great build! I have used ipad pros and various other tablets over the past couple of years. With the changes in chipset on the 11th edition, this easily makes this the most capable tablet on the market. Not perfect or going to run everything but I don't feel like I am missing out on a full PC experience when I use this device accompanied by the keyboard (sold separately). I got a great deal on this, and you should also wait to do so. That goes for everything at BestBuy. Wait and do not pay full price. At msrp, this is not a value buy at all. Especially when you add in the keyboard (at a min to get laptop experience) and pen (if you need a stylus). As a side note, I upgraded the SSD with another I had from a handheld PC swap I did a while back. Brought this up to 512 and no complaints with performance or experience. Nice feature to be able to make this upgrade now or in the future when storage becomes and issue.

I have had my Microsoft Surface Pro with Co-pilot for a few days now and can say overall this is an excellent machine. Setup was quick and easy and had no issues whatsoever. As for the interface, it is pretty much the same as your desktop computer with the exception of the touch screen so for those who are proficient in Windows on a desktop should have little to no issue with the surface. Touchscreen works great but I personally prefer to use the pen for it as I feel it is a bit more accurate. I didn’t have an issue using my fingers but to be honest, I didn’t want to dirty up the screen even though that it wasn’t too much of an issue when I did. As for the features, I really find myself using Co-Pilot a lot. While I am pretty fast when it comes to typing, I find that the listening feature works really well. One issue I always have due to my heavy Brooklyn accent is speech to text. Most platforms never get it right. But this machine and Co-Pilot have not failed me yet. It has accurately dictated everything I have said to it. The response does come back at first as if someone is typing it out but once done, it reads the response back in a very clear human like voice. It is almost like you are speaking to a person at times and has been really excellent. One feature that I have not yet figured out is creator in paint. It says it is a preview and shows a credit count on the bottom. From what I have read, you are supposed to sign up for it and will get 50 credits. I have not been able to figure out where to sign up as I have no join button. I will have to keep trying but I do feel this should be pretty straightforward. Co-creator is interesting and I have found it to be hit or miss. Not sure if it because my drawing ability is that bad or if it is because I am requesting too much. This is something I think may be on me because when I ask for something simple, it creates amazing renderings. As for this machine being used daily, most definitely will be my daily workhorse. Battery life is amazing. While I have not spent hours watching videos on it, I can say I have spent hours on it being productive. Everything from school papers to photo editing. Not one hiccup yet. It has handled all my applications with no issue, something I was not sure it would be able to do but it proved me wrong and I will say this machine packs a lot of processing power. I am very impressed with what it can handle. Speakers are another great feature. Sound is crystal clear and very loud. Perfect for all audio needs. And the display is very bright and clear. Display was even very clear in direct sunlight which is excellent for anyone who chooses to use it outdoors. Size is great and perfect for those who need something to throw in the backpack to get up and go. This is an all around powerful tool which can handle all your needs whether it be entertainment or production. I’m extremely happy and love this Surface pro.

The Surface Pro 11th edition is the latest edition in Microsoft’s attempt to move away from the traditional Intel or AMD based devices. This Surface Pro runs on the Qualcomm-based Snapdragon X Elite chip that benchmarks in line with Apple chips. What that means is that this is an ARM-based processor, so you need to make sure what running an ARM-based computer means. Your “normal” laptop runs off either and x86 or x64 architecture which are based on Intel and AMD. With this offering of the Snapdragon processor, normal Windows programs are emulated on this Surface. With the typical Windows apps that everyone loves and uses, it does an excellent job running those apps without lag. Office apps such as Word, Excel, and Powerpoint run like a champ. Adobe line of products such as Photoshop and Illustrator run fine. Google Chrome, Mozilla Firefox, Brave web browser also run no issues. Every typical productivity and entertainment app runs well on the Surface Pro Snapdragon X processor without an issue. What you might have issues with is with peripheral devices that need drivers. Certain printers, audio interfaces, capture cards that need more than your standard Windows drivers might have compatibility issues rendering them useless. So, if you are thinking about purchasing a Surface Pro with the Snapdragon processor, remember the use case of this computer, a lightweight, thin, long lasting productivity and entertainment device and you will not be disappointed. If you are looking to do absolutely everything you once could do on a regular PC, you might want to do some research to find out if all your devices will work. Another interesting thing about this Surface Pro is the addition of a Neural Processing Unit (NPU) that helps the computer process Artificial Intelligence (AI) instructions faster. What this really means is that when you use the Copilot feature on these new Copilot+ PC it executes the AI tasks much faster than relying solely on the internet. The most impressive feature of having the NPU on board is the Live Translate feature. All too common you pull up a video on YouTube or some other source where you cannot understand the language. Pull up the Live Translate feature and you get real-time captioning in your preferred language. Another cool feature is CoCreator in Microsoft Paint. You can describe what you want to create and then start drawing a sketch and then the AI artistically produces what it thinks you were thinking. Using the CoPilot button, you can ask the AI to help you write a product description based on a picture of an item and it saves you an hour trying to write something meaningful. One problem with the CoPilot camera is that only the camera facing you works, not the back camera. Perhaps a software update will enable that feature someday. Is all the AI built into this Surface Pro a gimmick? Maybe, but it’s nice to have at your disposal if you need it.

this thing is top of the line like my title says. It's a 2 in 1 powerhouse and i wouldn't take any other machine over this. It's powerful and the speed is amazing. forget about an ipad. this is 10 times better because it's not only a powerful pc but it's the size of a tablet. buy it and don't think twice trust me.

Fantastic device.. Coming from an earlier surface device, battery life is like night and day. This is the surface they should've come out with long ago. I went with the base model (Snapdragon X Plus) instead of the Elite as i don't game and OLED will do very little for me. I can say the Screen looks great, no dead pixels, very bright on default setting and overall very responsive. I did do my own upgrade from the base 256GB SSD to a 1TB model and it works great.. only cost me 95.00 dollars. As far as software, everything I've installed works just fine. Looks like the emulation they use is working well. Software shows no lag or discernible slowness. For the base price of 999.00 and the 95.00 dollar investment for the 1TB drive, this thing is a bargain.

This is the third Surface Pro that I've owned, and it's by far the best. The Snapdragon X Plus Chip has added power, speed and long battery life to this hybrid tablet/laptop that I've not experienced before. I opted for the "Plus" chip instead of the "Elite" Snapdragon chip for this particular device. I'm using the Surface Pro as a portable computer than I carry at work to meetings and on trips. This chip is plenty quick enough for basic tasks like note taking, writing documents/emails, surfing the web and using Copilot for research. The display is crisp and bright. The detachable keyboard is serviceable. The battery life is a marked improvement over earlier Surface Pro versions, lasting an entire work day without a charge. This machine is great for what it is -- a light weight, full operating system packaged in a small form factor for people who need maximum flexibility and portability. But if you're primarily going to be using this as a laptop and you don't need the tablet function much, I'd suggest that you just buy an ultra portable laptop instead. As a tablet, this is not as good as the iPad Pro. And as a laptop, there are comprises, especially with the keyboard, the small trackpad and minimal port selection. I wouldn't characterize this as a workhorse device for power users. If you need a hybrid device with a complete operating system and long battery life, then you should go for this. Otherwise, I'd recommend an ultraportable laptop like the new Lenovo Slim 7x, the new Surface Laptop 7 or the Dell XPS. For what it's worth, I LOVE the Sapphire color.

I love my new Surface Pro Copilot+ (11th Edition) in Dune. The 13” OLED screen is stunning. Everything looks sharp and vibrant. Thanks to the Snapdragon X Elite chip, it's fast and handles all my tasks without slowing down. Battery life is excellent. I can go all day without charging. It’s light, easy to carry, and looks great. I wish the keyboard and pen had come with it, and you don't have to buy them separately. Highly recommend if you need a powerful and stylish 2-in-1!

The Surface Pro CoPilot+ tablet has a nice display (the OLED version seems better though) and is just the right size for reading and for working on the road. The 512GB SSD storage is more than adequate when combined with any cloud or NAS storage. The 16GB memory is fine for routine productivity software and light gaming. What’s in the box: • Surface Pro 13” tablet • 65-Watt Power supply with cord (proprietary connector but you can also charge via USB-C) This Surface Pro has a Snapdragon X Plus – X1P64100 Qualcomm Adreno GPU, a Snapdragon X 10-core – X164100 (3.40 GHz) CPU and 2880 x 1920 screen resolution. I haven’t yet received the keyboard and pen bundle, so I’m reviewing just the tablet here. I really wanted to love this tablet. It has some really nice features, but there are a few things I don’t like too. The display is clear, it’s light and easy to hold, the built in easel is handy and it runs (almost) all of my Windows compatible software just fine. These are definitely on the plus side. One small irritation is that the touch screen is not as responsive as I’d like, and I haven’t found a way to increase the sensitivity. The instructions for recalibrating lead to menu items that aren’t found where the instructions say they are. Another irritation is that the Surface Pro gives an error that the drivers for my aging Canon ImageClass printer are not compatible, even though it works fine with my other Windows 11 devices. CoPilot+ is fun to play with. I prompted it to develop a test plan for illustrating the features of the Surface Pro. It came back with a decent plan outline. I was also hoping to test CoPilot+ with Excel, but alas, that seems to be a paid extra. If you have an artistic side, Cocreator is fun. I tried that out by drawing a smiley face and prompting Cocreator to draw a modern Mona Lisa with a pleasing smile, in modern attire and with flowers in the background. It worked. I ran 3DMark's Steel Nomad Light test on the Surface Pro. The Steel Nomad Light score was 1 924. Not great, but respectable for a tablet. Overall NovaBench score was 1301 and PassMark scores were: • Overall, 4120.4 (45th percentile) • CPU Mark 22767.0 (76th percentile) • 2D Graphics Mark 585.2 (47th percentile) • 3D Graphics Mark 2569.9 (28th percentile) • Memory Mark 3392.8 (82nd percentile) • Disk Mark 23617.7 (78th percentile) In summary, the Surface Pro CoPilot+ tablet has enough power for work and leisure. It’s great for kicking back and reading the e-Version of your favorite publication or book. Plus, it is very portable. It’s not perfect but it’s very good.

The Microsoft Surface Pro Copilot+ PC (11th Edition) is a fantastic device. The Snapdragon X Plus processor and 16GB of memory ensure smooth performance, even with demanding tasks. The 13” display is vibrant and sharp, and the platinum finish gives it a sleek, professional look. It's lightweight and portable, with a detachable keyboard and kickstand for versatility. The battery life is impressive, lasting all day, and the fast-charging feature is a bonus. The Windows 11 OS runs flawlessly, and the touch screen and stylus are perfect for productivity and creativity. With a 256GB SSD, there's plenty of storage for all your needs. Overall, this device excels in performance, design, portability, and battery life. Highly recommended!

This product exceeded all my expectations. It’s fast, efficient, and has a modern design that stands out. The battery life is impressive, ideal for working for hours without worry. Also, the screen quality is amazing. I totally recommend it to anyone looking for a reliable and powerful device.

So light and easy to use, the color is very sleek. long battery life, perfect for high school student, fast processor and wifi connection was very smooth and easy between school and home.

I love this thing. Lightweight, easy to carry around. Holds a charge for a very long time. FAST very FAST. I thought the keyboard was going to be challenging for me to use but its been great. The colors are brilliant and using it like an iPad is fantastic! Great work MicroSoft. Thanks for all the super customer support Best Buy.

The Surface Pro 11 is here, and it’s a tech lover's dream. Here’s my take after spending some time with it. Portability: Feather-light at under 2 pounds without the keyboard and just under 3 pounds with it. It's easy to carry around, and you might forget you're even carrying it. Battery Life: Over 11 hours of battery life, a big improvement from my old Surface Pro 6, which barely lasts 4 hours. I can binge-watch, work, and play all day without needing an outlet. Display: The OLED panel is bright and vibrant, perfect for outdoor use. Thinner bezels are a breath of fresh air compared to the chunky ones on my Surface Pro 6. Performance: The Snapdragon X Elite ARM CPU with its 12 cores is a powerhouse. It handles heavy tasks effortlessly and competes well with Apple’s M3 ARM CPU. Day-to-day tasks feel smooth. Instant Wake and Sleep: The Snapdragon X Elite provides an instant-on experience that’s noticeably quicker than any Windows device I’ve used. It’s a real productivity booster. Ports and Connectivity: Two Thunderbolt 4 ports and a magnetic Surface charging port provide generous connectivity. Setting up my web development environment was a breeze, and WSL ran like a champ. Copilot Feature: The integrated Copilot feature, powered by the NPU, is fantastic, but the placement of the Copilot key (replacing the ‘Control’ key) is a bit annoying. My muscle memory is still adjusting. Upgradeability: The SSD is upgradeable, a feature available since the Surface Pro 8. The only downside is it uses an M.2 2230 form factor, limiting upgrade options.

I recently traded my Samsung S9 Ultra for this device. Initially, I thought it might be a downgrade due to its smaller screen size, lack of a fingerprint reader, and absence of an OLED screen. However, after trying the full version of the Office suite (not the Android version) and using Windows during a demo at Best Buy, I was instantly hooked. It went from a ‘do I need this’ to a ‘I need to have it’ situation. While the Galaxy Tab was great, Windows for business use just works better for me. The standard LCD display is bright and offers good color representation, even though it’s not OLED. The $500 premium for the next model up in the Surface lineup isn't worth the OLED. And let me tell you, the processor on this device is fantastic. As my first experience with an ARM64 processor, it handles tasks without a hitch. Co-Pilot is pretty good. I have been using the preview version on my desktop. It works well for my needs. Overall, its s fantastic device.