Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,249.99
The comparable value price is $1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 1247 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,247 reviews
  • Rated 5 out of 5 stars

    Great device for College

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son who is going into college. It Works great! He hated his old one. He says this one is much better than the one the school district gave them to use. And it’s lightweight and compact. Perfect for carrying around college campus.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 3 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is ok with good display and battery life.

    I would recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi pwong, thank you for sharing your positive experience with the Snapdragon X Series processor. We’re delighted to hear you’re satisfied! We did notice your star rating is a bit low compared to your feedback. Is there anything specific that influenced your rating? snapdragon

  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use, and no trouble what so ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable PC

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my needs for functionality and portability. Runs all my programs well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome laptop for a good price. As a college student I have all my text books and notebook on here. works great. can handle coding pretty well too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Surface CoPilot exceeds expectations!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Surface CoPilot exceeded all my expectations. Would highly recommend getting Bluetooth keyboard and pen. Worth the additional cost. Functions as an independent pc with all the ease of use of a tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, just wasn’t what I was looking for

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this product for a couple months then traded it in. It was great but not what I was looking for. I often sit on the couch while doing homework and with the screen not being able to stand alone it was inconvenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it as much as my Microsoft Surface Laptop and that's saying a lot. This is my travel computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy-to-use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy yo to use..quick connection to wifi..light Battery does last 24hours

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent surface loved my 1st one tooo! Its way worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife loved her gift! Makes her job easier & we definitely recommend. Always bought apple tablets but microsoft if better for the office !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro 11

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. It was past due for upgrade! Shout out to Best Buy and The Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super light and slim. Fits easily into my work and travel bags.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface. The picture is great as well….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Surface Pro

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second surface pro. Love this device for my needs. I use it for writing, drawing, coding, watching streamers, and poker.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    More than just a computer.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very fast responding piece of technology with all the right bells and whistles compact and ready to go from AI to picture quality wwith an oled screen and aluminated keyboard I've chosen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro is amazing. It really has great battery life and very snappy performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE THIS!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro was incredible and so perfect. So far in my experience I haven't had any issues. I bought it for college and it was the greatest investment ever!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    best surface by leaps and bounds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my surface pro 9 and bought this and boy am i glad i did. It is BLAZING BLAZING fast, OLED screen is bright and beautiful and easy for my old eyes to see. Screen size perfect. LOVE IT! I got slim pen and surface pro flex keyboard and love the wifi keyboard for certain things

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Love the ability to use as tablet or as computer. Very clean display look.

    I would recommend this to a friend