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Customer Ratings & Reviews

$1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 1305 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,305 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. It was past due for upgrade! Shout out to Best Buy and The Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 Reccomend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OLED display is amazing. I definitely enjoy this better than the MacBook Pro. I would also recommend getting the pen if you are in college or just like writing. The only thing I haven’t liked is sometimes the keyboard does not work and I have to disconnect and reconnect it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Surface Pro 8 which was slowing down due to lack of storage. 1TB in new surface changed everything. This tablet needs a third USB. Wish I had gotten the Bluetooth keyboard. All in all the Surface pro is a solid choice.Disappointed that the Surface pro came without LTE or 5G. Would make the same decision again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love this light-weight tablet. It's fast and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device, 100% recommend, easy to use and setup

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent surface loved my 1st one tooo! Its way worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer…. Fast and easy to use! Setup was quick and within 15 mins was up and running!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface pro 13

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Microsoft surface pro. The customer service was very helpfull advising on the of surface I needed for my personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super light and slim. Fits easily into my work and travel bags.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Love the ability to use as tablet or as computer. Very clean display look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing love I'm using it for school it greats with taking notes. Light weight easy to pack and go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Microsoft Office Pro!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Microsoft Surface Pro I have had. Loved the first one but needed a faster more current one with AI features. This is awesome and so much faster! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this product. I hope that this product will be effective towards my new business. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface. The picture is great as well….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice small, powerful device. The lack of ARM compatibility can be frustrating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, my husband has had one that's lasted almost two years, and now I purchased my own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter who loves to sketch , she wants to be a graphic designer and the resolution on the surface is amazing . Makes all her sketches pop out wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the features!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how sleek it is and the touchscreen works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my surface pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop/tablet. The only one on the market that feels like a tablet yet has the functionality of a desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy keyboard separately.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. But totally missed that it does NOT come with a keyboard, as shown. We sent it back.

    No, I would not recommend this to a friend