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Customer Ratings & Reviews

$1,699.99
Save $500
The comparable value is $2,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1370 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, praising its impressive battery life, fast processor speed, and portability. They also appreciate the noticeable screen quality, comfortable lightweight design, and versatile 2-in-1 functionality. While there are occasional mentions of a desire for included accessories like a keyboard and rare issues with USB ports, these concerns are infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,370 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. Great speed and up to date software. Very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very nice look and color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , very nice product , high product technology my daughter is happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer…. Fast and easy to use! Setup was quick and within 15 mins was up and running!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ms surface pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the performance and ease of setting up. Geek squad big help!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good job microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Laptop/Tablet, It has the same level of performance and class as an Apple IPad. I Recommend this one to a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing love I'm using it for school it greats with taking notes. Light weight easy to pack and go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. It was past due for upgrade! Shout out to Best Buy and The Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazzzziinngggg!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it ! So easy and love that it has face recognition! So I don’t have to type my password in each time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro 11 Elite Sapphire

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really good, so happy I chose this over other options, also it’s really great for school too 10/10 for sure and I love the color too

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Need for school

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I love it! It’s compact and fits in my carry bag.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one month it works very well for my minimal needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer small for my daughter who is going to college she likes it because its lightweight and small. Also easy to take notes with the pen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Love the ability to use as tablet or as computer. Very clean display look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro practical and friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very practical and user-friendly. It is very complete and suitable for work or study. It does not disappoint; on the contrary, it encourages you to work with it and take it wherever you go. It's both a laptop and a tablet, very versatile. As a teacher, I find it extremely comfortable to work with and move around. Recommended 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love the versatility of this, I do however need to learn to use it more so I’m not constantly removing the keyboard to write on the tablet, etc. but I always push buttons when I write if it’s not removed. This is exactly what I needed for nursing school!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    It's Heavy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's heavy! The detachable keyboard doesn't weigh much but the unit itself is much heavier than my original Surface Pro. This is my travel computer as my desktop is linked to it through OneDrive. It is beautiful and easy to use though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    6th Surface to date...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 6th Microsoft Surface Tablet/Laptop PC our family has purchased. Love their excellent design with keyboard screen protector, dual functionality, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent hardware for most users.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hardware for most users. This is so close to being my perfect mobile device. The only big limitation is compatibility with software and drivers. As this is an ARM device do not expect there to be full support. We are still early so I hope this improves over time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big changes from my last Surface Pro an SP Love the product line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hesitate to Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure how to transition from a large laptop to a tablet at first, but i love this tablet. So happy i also bought the keyboard. Still learning what all this baby can do.

    I would recommend this to a friend