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Customer Ratings & Reviews

$1,699.99
Save $500
The comparable value is $2,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1370 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, praising its impressive battery life, fast processor speed, and portability. They also appreciate the noticeable screen quality, comfortable lightweight design, and versatile 2-in-1 functionality. While there are occasional mentions of a desire for included accessories like a keyboard and rare issues with USB ports, these concerns are infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,370 reviews
  • Rated 4 out of 5 stars

    Ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit better than older generation. Not much improvement. The electric cable is always badly located on the right which is very inconvenient for the car majorité of us who are right handed. And it is too short.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good computer, poor salesman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is great. Salesman mislead us and didn't make clear that the keyboard was a separate purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    MS Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Does exactly what I wanted. Haven't had any hiccups either. Thoroughly satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Useability meets portability perfectly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic most useful device i have ever used useability meets portability and getting the stylus

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop- I totally love it - very light to carry around

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this item. Still learning windows 11.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I had upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm super satisfied with this purchase. I had an older model and it was time to upgrade. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great travel or mobile work computer at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent tablet, high performance. love the look and feel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one when they first came out. My new one is even better.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Quick and light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, starts quickly in the morning, much lighter than my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface pro 13

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Microsoft surface pro. The customer service was very helpfull advising on the of surface I needed for my personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great 2 in 1 PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues! Does everything I need it to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tablet, beware of ARM64 compatibility issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a fan of Surface Pro tablets since the Surface Pro 7 and have owned several. The Surface Pro 11 is another strong entry with one caveat - be very careful to ensure that all the software you rely one on the ARM64 platform of the Snapdragon Elite. I was unpleasantly surprised to find that both Nord VPN and Google Drive for the desktop don't run on the platform. Nord is working on a native ARM64 solution but amazingly, Google has stated that they don't intend to support the ARM64 platform for Google Drive ever. There are also other applications that fail, but thankfully none that are mission critical for me. Outside of this issue, I am extremely happy with my new device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love my surface pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it. Good for everyday use and excellent battery

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    This is a awesome machine.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came when stated. It was far better than i expected. Worked right out of the box after set up. Watched movies all night still more batterylife Left.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Swgi's review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really pleased with my purchse. Does exactly what it should be doung.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface pro 11 greater than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a surface lover for year and with this chip, its just a great study, design and program laptop/tablet Been working amazingly well for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Bye Mac-Book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my surface Pro! I trades in my Mac Book and it was the best decision. Its light weight and durable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Love it... has great battery life and functionality for everyday use meets the mark.

    No, I would not recommend this to a friend