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Customer Ratings & Reviews

Your price for this item is $1,249.99
The comparable value price is $1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 1247 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,247 reviews
  • Rated 5 out of 5 stars

    Amazing Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it feels really nice and comfortable to use and the speakers sound really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro 11 will last a long time.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last surface was surface 3, bought 6 years ago, and its stll as good as new after rough handling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Wife Loves It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for a Christmas present for my wife. She totally loves it. She says its the best laptop she has ever had

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good battery life. Sub par processor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the laptop preforms well. It is quick and has a long battery life. The downside is it uses arm x64 snapdragon processor which many programs don’t work on. It almost makes the laptop more like a very high end Chromebook because of this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy's Price Matching Policy is Fraud.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, but Best Buy changed their price match policy post purchase, saying they won't match prices during the lead up to and after Black Friday. Changing their price matching policy on purchases made just before Black Friday is basically a scam. The price has since dropped over $200 since purchase under two weeks ago...and they won't match the price available from numerous other retailers. They lost my future business over this deceitful policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Day trading is simple and secure. Pen works well, keyboard is flimsy but that’s ok. Those are add ons anyway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well and syncs with all my applications well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X elite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC make sure you get the one suited for your needs! I returned mine and got the x elite processor instead but this should suit almost everything you need it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the help.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help I received purchasing my computer was super helpful I really appreciated it since I didn’t know to much about the product. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product from Microsoft. Amazing Surface Pro model with advance and fast operating system. Highly recommended to buy everyone and specially to Microsoft surface user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, speaks to my other pc, my android phone. One drive is a godsend. Great functionality, battery and pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Right

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Surface Pro (11th Edition) was just what I was looking for in a tablet. The pen works very good for drawing. The storage for the pen in the keyboard is a nice location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best purchase of the year as of yet. Really like how you can have a tablet and a computer all in one. Great for productivity, studying and even chatting with friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Little Machine That Can!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific little machine. Does everything my all in on desktop does and just as efficiently! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useability meets portability perfectly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic most useful device i have ever used useability meets portability and getting the stylus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CarlosN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was fine, and quickly, I had a great day, thank for all...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm super satisfied with this purchase. I had an older model and it was time to upgrade. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro purchase from Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediate delivery, nice product and price is good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish it could do illustrator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice. We just did not realize it cannot do illustrator. We are disappointed with that aspect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long Lasting battery with great performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device from Microsoft for all productivity needs. This device is a blessing for all working class professionals. Touch input is a dream with great haptic feedback.

    I would recommend this to a friend