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Customer Ratings & Reviews

$1,499.99
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Comp. Value: $1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 1315 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,315 reviews
  • Rated 4 out of 5 stars

    USB 4 issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been a good system. The one issue i am having is with the USB4/TB4 PORT AND TB4 SSD. Using a TB4 enclosure and a Samsung 890 Pro 4tb. If connected directly to the Surface I get RW speeds of 2900 MBs. If I add a TB4 dock and connect the drive to the dock the speed drops to 2000 MBs. If I do the same with a Mac Mini M4 the speed go to 3200 MBS for when the drive is connected directly to the Mac and when connected to the dock. So the issue is not with the drive nor the dock. It is an issue with the Surface.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface pro 11th edition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is the easiest, clearest and most convenient item to use. I added a mouse for game play, The Geek squad in Lexington is the greatest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend! Great for home and work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the surface for work as a medical provider. This is the 3rd surface I have owned for both work and home use. I have not found them to go obsolete, I simply pass them down to my children for school. The surface is very responsive and extremely reliable for day in and day out use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture quality on it. Fast and reliable. I love all the features. The one down side is you have to buy everything separately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work Computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty, Sleek design, fast, and easy to set up. Thank you Best Buy for your help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent- user friendly at a great price. Highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but check software compatibility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do software development. I was upgrading from a Surface Pro 9. Didn't seem faster and some of my software (MS SQL Server) was not compatible with the Snapdragon chip. System factory reset wouldn't work. Returned the unit.

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi Ljones27, thank you for your feedback. We’re continuously working to expand support for more applications, both natively and via emulation. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported. For more specific app compatibility information, visit www.WorksOnWoA.com snapdragon

  • Rated 5 out of 5 stars

    Fast, powerful and beautiful newcome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro matches all my requirements, from personal to business, completely. And it's beautiful! Is it a tablet? Is it a PC? It is a dream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Igor Gjorgievski

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, good delivery, good choice, definitely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the functionality of this device, the size and particularly the thinness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tablet PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, beautiful PCs, have some limitations due to the fact that ARM-based CPU is not compatible to all apps but emulator will work just fine for a lot of apps without sacrificing performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro tip

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the surface pro, great unit, easy to use and everything I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic device!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight but powerful computer. Great for students who have to carry it to and from school!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it works, it's like a toy that is both useful and comfortable to use. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine definitely increased productivity 30%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. I have Apple products, but this is my go-to for work related projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new surface pro ASAP as my old one started to give out. This one is nice, bigger screen than the Surface 7 and I can still use my old pen on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenonal productivity boost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Microsoft SurfaceCopilot + PC! Thanks MS, it's a phenomenonal productivity boost for work and school! The power of AI is incredible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality 2 in 1 for school and work. Wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is way better than IPad, I love that it is compatible with word.

    I would recommend this to a friend